【byebye sale】Elf Shoes PS05 Dark Grey

**How to Measure Your Size?** 1. Prepare paper, a pen, and a ruler. Place your foot on the paper and trace around its outline. https://live.staticflickr.com/65535/49231051642_b56478be2a.jpg 2. Mark the widest points on the sides and the furthest points at the front and back. https://live.staticflickr.com/65535/49241518862_0d80b78427.jpg 3. Use the ruler to measure your foot length (CM) and width (CM). https://live.staticflickr.com/65535/49231051572_d423168386.jpg **Size Chart** https://live.staticflickr.com/65535/49230925111_5f9c9ef7a3_z.jpg **Shipping Information** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg **Attention First-Time Buyers:** • Aesop shoes offers a 7-day inspection period. Please ensure the product's appearance, size, and color are satisfactory within 7 days of receipt. Returns or exchanges will not be accepted after this period. • Please try on shoes indoors. Returns or exchanges will not be accepted under the following conditions: beyond the 7-day inspection period / visible signs of wear / worn soles / stained uppers / unusual odors. • If you have concerns about the size, please refer to the "How to Choose Your Size" page or message our customer service directly. • Product Defects Products are inspected before shipment. In case of human error, such as detachment of glue or stitching, please take photos of the issue and contact customer service. We will assist you in resolving the problem as soon as possible. • Leather Grain and Wood Color Variations Leather and wood are natural materials, and slight variations in grain or minor marks from insect bites are natural occurrences. If the wooden heel has blue stains, this is due to a chemical reaction in the wood and does not affect its structure; you can wear them with confidence. https://live.staticflickr.com/65535/49276409856_e0b4a75cdd.jpg https://live.staticflickr.com/65535/49275945978_966a6ac71c.jpg https://live.staticflickr.com/65535/49276608107_758f52ece6.jpg https://live.staticflickr.com/65535/49275945933_23e9a218fd.jpg **Returns and Exchanges Policy** • For Returns/Exchanges: Within 7 days of receiving your order, please notify customer service first. Pack the "shoes, after-sales service instructions, and invoice envelope" together in the shoe box and mail them back. Before shipping! Please wrap the outer box in a plastic bag or a cardboard box. Do not tape directly onto the shoe box. Upon receiving the returned item, Aesop shoes will confirm its condition and ship your exchange as soon as possible. • Shipping Fee Explanation: > If a defect is found and confirmed to be Aesop shoes' oversight, we will cover the shipping costs. > For returns/exchanges due to size or personal reasons, both parties will share one-way shipping costs. > Upon receiving the returned item, Aesop shoes will confirm its condition and ship your exchange as soon as possible. > If a second return or exchange is required, the round-trip shipping costs will be borne by the consumer. • Return/Exchange Shipping Method: Please use the same shipping method as when you purchased the item to send it back. (For Hong Kong and Macau, please use SF Express.) Convenience Store Pickup: Please ship to 7-11 Kangping Store (Recipient: Huang Yao Xian) Home Delivery: Please use postal service and ship to the address on the invoice stamp (Contact Number: 0921771061) ※ If the item is not returned using the original shipping method, any additional shipping costs will be borne by the consumer.