Custom Pet Portrait MagSafe Phone Grip Phone Stand

https://www.youtube.com/shorts/zDIPFC21Hek __**Product Details**__ • Size: ~6cm (measured by the longest side) • Transparent Acrylic + Resin Coating • Can be used as a phone stand for easy viewing • Secure one-handed phone grip • Includes a magnetic ring, compatible with all phones, with or without MagSafe • Artist will draw a close-up portrait of your pet (For a full-body portrait, an additional HK$80 per pet applies. You can add this here: https://hk.pinkoi.com/product/YTWiqUDh) https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **What if I'm not satisfied with the pet portrait? Can it be revised?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a preview via Pinkoi messages. Please let us know if you have any feedback, and we will work diligently to perfect the portrait! Production will not commence until you approve the artwork, ensuring you receive a product that matches your confirmation. During peak seasons or high order volumes, artists may require a bit more time for drawing. If you request a photo change after placing an order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once a portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I'm ordering a custom design, can I feature multiple pet portraits on one product?** Yes. You can provide one photo with all your pets, or individual photos for each pet. The artist will draw them all on the same product. The product price includes the drawing of one pet. An additional HK$80 drawing fee applies for each extra pet. Please contact us through the "Contact Designer" feature on your Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable.** Please don't worry; we can work with most photos taken with smartphones. If our artist finds a photo to be less than ideal, we will inform you. **Does the custom product price include the illustration file?** The custom product price includes the drawing service for one pet and the physical product, but not the illustration file. We will send a watermarked image when we confirm the draft with you. Rest assured, the watermark will not appear on the final printed product. We do not currently sell the drawing files separately. **Will you use my custom illustrations to create products for sale?** Please rest assured, we will not. All portraits are digitally drawn by our professional artists, and our company holds the copyright to the illustrations. We may display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom illustrations for product sales. The animal motifs in our existing gallery are drawn from photos with commercial and resale licenses. **Is it normal for the product color to differ slightly from what's on my screen?** Yes, it's normal! Product colors may vary depending on the environment and the display settings of your browsing device. There might be slight color differences between the actual product and the digital draft shown on screen. The perception of color depth is subjective and varies from person to person. Please confirm your acceptance of potential color variations before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing your photos for drawing, an HK$80 drawing fee per pet will be charged. This is because upon order placement, we immediately send your uploaded pet photos to the artist, who may have already begun the drawing process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if my product arrives damaged?** If your item arrives damaged or with a production error, we will remake and reship it free of charge. Please contact us within 3 days of receiving your item, providing your order number and photos illustrating the issue. We will assist you promptly. Our replacement guarantee does not cover the following, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, and taste. - Color discrepancies, such as variations in shade, between website photos, illustration drafts, and the actual product due to different computer screen resolutions. - Minor issues like loose threads, marking dots, or very small stains. All product dimensions are measured manually; please understand that there may be slight variations due to different measurement methods.