925 Sterling Silver | Autumn Ginkgo _ Earrings

| Product Specifications | Material: 925 Sterling Silver Size: 6.20mm * 6.14mm (±1mm) Accessory: 925 Sterling Silver Ear Backs | Notes | * 925 Sterling Silver jewelry undergoes professional plating to resist oxidation and discoloration, making it water-safe. * 925 Sterling Silver earrings and rings do not come with a jewelry box. Please place a separate order for gift packaging if needed. * Size measurements may vary slightly due to different methods; an error margin of 0.5-1cm is considered normal. * Gold jewelry is Solid Gold (K SG). * All products can be customized. For different lengths or styles in 18K, 14K, 9K, or 925 Sterling Silver, please contact us for inquiries. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you require urgent delivery, please contact us to inquire. * In cases of natural disasters or unforeseen circumstances causing delivery delays, we will issue a delayed shipment notification. We appreciate your understanding. * Shipping is handled by logistics providers and convenience store networks. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are generated manually for all orders. If you require a unified invoice number, please specify it in your order notes. | After-Sales Service | * All HYGGE ADORN products are eligible for after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Customized items, gemstone loss, or damage due to clear human factors are not covered. Repair fees may apply based on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or not purchased from HYGGE ADORN. * All return shipping costs for after-sales service are the responsibility of the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone reattachment) require the accompanying warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All items undergo professional quality control checks before shipping. If you receive a defective product, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Minor variations in size (0.5-1cm) due to measurement methods are considered normal. # Solder Points: While crafted with precision, handmade items may have slight solder points, such as at the junction of earring posts and decorative elements, or necklace connectors. Minor unevenness at these joining points is normal. # Gemstones: Natural gemstones are used throughout. Each stone possesses unique inclusions and patterns; natural black spots, lines, feather cracks, or cotton-like textures are normal occurrences. # Pearls: Natural pearls are used, each unique with its own luster. While efforts are made to select uniform pearls, slight variations are inherent. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day inspection period, starting the day after the item is received until the 7th day. Please inspect your items immediately upon receipt. Returns requested after the 7-day period will not be accepted. The 7-day period is for inspection, not extended use. Returns will not be accepted under the following circumstances: # Exceeding the 7-day inspection period. # Item is not returned in its original packaging box and carton. # Missing or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, or earring backs. # Not a normal trial, showing clear signs of prolonged wear and tear or soiling. # Modifications made to the item, such as custom engraving or size/chain length adjustments. # Promotional gifts not returned. # Item is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day inspection period. * As per court rulings, custom-made items requested by the consumer are not subject to the 7-day inspection period and therefore cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no shipping fee will be deducted. * Each order is eligible for one free return shipping service. If you wish to add or return items within the 7-day inspection period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return results in the order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. * If you have more than 3 returns without specific reasons within one year, HYGGE ADORN may blacklist you for six months. | Anti-Scam Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages requesting such information, please do not provide any details. Please contact us for verification or call the anti-fraud hotline at 165.