Mary Jane BL01 Black

**How to Measure Your Size?** 1. Prepare paper, a pen, and a ruler. Place your foot on the paper and trace around it. https://live.staticflickr.com/65535/49231051642_b56478be2a.jpg 2. Mark the widest points on the left and right sides, and the furthest points front and back. https://live.staticflickr.com/65535/49241518862_0d80b78427.jpg 3. Use the ruler to measure your foot length (CM) and width (CM). https://live.staticflickr.com/65535/49231051572_d423168386.jpg **Size Chart** https://live.staticflickr.com/65535/49230925111_5f9c9ef7a3_z.jpg **Shipping Information** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg **First-time Buyers Please Note:** • Aesop shoes offers a seven-day appreciation period. Please confirm the appearance, size, and color of your product within seven days of receipt. Returns and exchanges will not be accepted after seven days. • Please try on shoes indoors. Returns and exchanges will not be accepted under the following conditions: exceeding the seven-day appreciation period / visible signs of wear / worn soles / stains on the upper / peculiar odors. • If you have any doubts about the size you wish to purchase, please refer to the "How to Choose Your Size" page or contact customer service directly via private message. • Product Defects Products are inspected before shipping. If there are any human errors, such as delamination or loose stitching, please take photos of the situation and contact customer service. We will assist you in resolving the issue as soon as possible. • Leather Grain, Wood Color Variations Leather and wood are natural materials, and slight variations in grain or minor marks from insect bites on the hide are natural phenomena. If there are blue stains on the wooden heel, it is due to a chemical reaction in the wood and does not affect the wood's structure. You can wear them with confidence. https://live.staticflickr.com/65535/49276409856_e0b4a75cdd.jpg https://live.staticflickr.com/65535/49275945978_966a6ac71c.jpg https://live.staticflickr.com/65535/49276608107_758f52ece6.jpg https://live.staticflickr.com/65535/49275945933_23e9a218fd.jpg **Returns and Exchanges Information** • For Returns (or Exchanges): Within 7 days of receiving your order, please notify customer service first. Pack the "shoes, after-sales service instructions, and invoice envelope" together in the shoe box and mail them back. Before shipping! Please wrap the outer box with a plastic bag or a cardboard box. Do not tape directly onto the shoe box for return shipping. Upon receiving the exchanged item, Aesop shoes will confirm it is in good condition and ship it to you as soon as possible. • Shipping Fee Explanation: > If a defect is found, please report the issue to Aesop shoes. If it is confirmed to be Aesop shoes' oversight, we will cover the shipping costs. > For returns/exchanges due to size or personal reasons, both parties will share one-way shipping costs. > Upon receiving the exchanged item, Aesop shoes will confirm it is in good condition and ship the replacement item to you as soon as possible. > If a second return or exchange is required, the round-trip shipping costs will be borne by the consumer. • Return (or Exchange) Shipping Method: Please use the same shipping method as when you purchased the item for returns/exchanges. (For Hong Kong and Macau, please use SF Express.) Convenience Store Pickup: Please send to 7-11 Kangping Store (Recipient: Huang Yao-Xian) Home Delivery: Please use postal service and send to the address printed on the invoice (Contact Phone: 0921-771-061) ※ If the item is not returned using the original shipping method, any additional shipping costs incurred will be borne by the consumer.