Custom Pet Portrait Go Party Mirror Phone Case (MagSafe) iPhone Case

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name addition. Please note the name when placing your order. • Features MagSafe magnetic functionality, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs at any time. • Suitable for multiple iPhone models. Please select your model from the dropdown list above. • The artist will draw a half-body portrait of your pet. (For a full-body portrait, there is an additional charge of HK$80 per pet. You can add this service here: https://hk.pinkoi.com/product/YTWiqUDh) https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a draft via Pinkoi's messaging system. If you have any feedback, please let us know, and we will work diligently to perfect the portrait! We will not proceed with production until you confirm the artwork, so you can be assured that the product you receive is exactly what you approved. During peak seasons or periods of high order volume, artists may require a little more time for drawing. If you request a change of photo after placing your order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once the portrait is confirmed, it will be sent directly for production, and no further modifications can be made to the artwork. **If I'm customizing with my own photos, can I display multiple pet portraits on one product?** Yes. You can provide one photo containing all your pets, or individual photos for each pet. The artist will draw them all on the same product. The product price includes the drawing of one pet. For each additional pet, there will be an extra charge of HK$80. Please contact us through the "Contact Designer" function on your Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist feels that the photo is not ideal, we will inform you. **Does the price of custom products include the illustration file?** The price of custom products includes the service of drawing one pet and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the draft. Please rest assured that the watermark will not appear on the printed product. We do not currently sell the drawing files. **Will you use the illustrations from my custom orders to create products for sale?** Please rest assured, we will not. All portraits are digitally drawn by our professional artists, and our company owns the copyright to the illustrations. We may display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we will absolutely not use custom order illustrations to create products for sale. The animal graphics in our existing gallery are drawn from photos with commercial and resale licenses. **The product color differs slightly from what's on my screen. Is this normal?** Yes, it is normal! Product tones may vary depending on the environment and the display settings of your browsing device. There may be color differences between the actual product color and the draft displayed on your screen. The perceived depth of color is subjective and varies from person to person. Please confirm that you can accept color variations before placing your order. **Can I cancel my order or get a refund?** For custom orders, if you request cancellation within two hours of providing your photos for drawing, an HK$80 drawing fee per pet will be charged. This is because upon receiving your order, we immediately send your uploaded pet photos to the artist, who may have already begun drawing. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a production error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue. We will assist you as soon as possible. The replacement guarantee does not apply in the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preference, differences from imagination, aesthetic judgments, change of mind, and taste, etc. - Color differences, variations in color depth, etc., between website photos, illustration drafts, and actual products due to the different resolutions of each computer screen. - Loose threads, small marking dots, tiny stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.