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*Preserved & Dried Flowers* - Preserved Flowers: Made from fresh flowers using complex, specialized techniques, they retain a moist, touchable feel and can last for approximately 2-3 years. - Dried Flowers: Created by air-drying fresh botanicals, they have a firmer, more delicate texture. Over time, their color will gradually fade to a yellowish-brown, with an optimal viewing period of 3-6 months, and can generally be preserved for about 1 year. ------------------------------------------------------------------------------------------------ | Product Information | All-Purpose Preserved & Dried Flower Basket *This item is made to order (Delivery/Self-pickup) Dimensions | Approx. Width 24cm / Height 22cm (+-2cm), including floral arrangements Color Palette | As pictured (Please message us for custom color discussions) Materials | Main flowers are preserved roses/sola wood flowers, with accents of preserved hydrangeas / other preserved / dried floral materials Notes | *For custom orders, we will send you a photo of the finished product for confirmation before shipping. To avoid delaying the shipping schedule, please confirm within "2 days." Kindly keep an eye on your messages after placing your order! ------------------------------------------------------------------------------------------------ | Shopping Guidelines | 1. To protect your rights, please message us to confirm stock availability and discuss color preferences before placing your order! (Fill in the remarks section) 2. Each floral arrangement is handmade. Due to the placement of flowers and the natural variations in floral materials, the final product may not be exactly identical to the photo. 3. All photos are of actual products. Slight color variations may occur due to different screen displays. 4. Handmade decorative elements (such as clear globes, handcrafted flowers, glass domes, etc.) used in the arrangements are mass-produced and may have minor scratches, residual glue, or signs of handmade craftsmanship. *Minor fingerprints, small specks of dust, or marks on glass domes are normal. We will inspect and wipe them repeatedly before shipping. You can also spray alcohol to wipe them again upon receipt. 5. If seasonal flowers are out of stock, we will substitute them with appropriate materials while maintaining the color scheme and overall style. 6. Product dimensions are indicated in the description (+-2cm). Due to variations in photo angles, techniques, and distance, there may be visual differences in size. Please compare with your desired dimensions before ordering. If information is not provided, please message us for inquiries. 7. Orders are processed and shipped sequentially. Handmade items require more time. We recommend ordering at least 10 days in advance. If you have urgent needs, please message us to discuss. 8. Customized products are exempt from the 7-day appreciation period stipulated in Article 19 of the Consumer Protection Act. We do not accept returns, refunds, or exchanges for any reason. Please proceed with custom orders only after understanding and agreeing to this policy. 9. If you require a handwritten card, please message us to discuss! ----------------------------------------------------------------------------------------------- | Production Time | Approximately 5-7 days (excluding weekends) based on the schedule. Please message us in advance to discuss your required date! ** If materials are out of stock, there may be a waiting period of 7-14 days (excluding weekends). Please discuss details in advance. ** The above does not include time for discussion and confirmation of the floral arrangement. ----------------------------------------------------------------------------------------------- | Packaging | 1. Packaging prioritizes product safety. To promote environmental protection, we use clean, pre-owned cardboard boxes or packaging materials with adequate protective measures to ensure safe delivery. 2. We will do our best to protect the product, but some flower debris may fall due to shaking during transit, which is normal! 3. Glass is fragile. We will use styrofoam or other cushioning materials for shipping! ----------------------------------------------------------------------------------------------- | Shipping Methods | 🚚 Convenience Store Pickup: Delivery time is approximately 3-4 days. 🚚 Black Cat Home Delivery: Delivery time is approximately 1-2 days. (No deliveries on Sundays) ** Delivery times are subject to actual logistics. (Delivery times may be extended during major holidays; please order 2 weeks in advance) 🚚 In-Person Pickup/Collection: Our studio is located in New Taipei City. Please message us to arrange a discussion (subject to seller's availability). *This is a default date and not a confirmed arrival date. Please message us to inquire about the actual delivery date before placing your order. If you have a specific delivery date, please message us to discuss. (In case of occasional logistics delays of 1-2 days, it is recommended to reserve time in advance!) 🏷️ After receiving the floral gift, it is recommended to collect it on the same day or the next day to avoid increasing the risk of damage and the time required for returns and exchanges. Please pay close attention. (A small amount of fallen flower debris during transport is normal) 🔺 【Convenience Store Pickup Precautions】 Floral gifts are carefully and safely packaged, but the damage rate for convenience store pickups is higher (due to uncertainties in the logistics process). For glass products, we recommend choosing home delivery. If damage occurs during convenience store pickup and requires repair, a repair fee will be charged. Thank you. 🔴 During free shipping promotions, the "home delivery" option is "not included" and requires an additional shipping fee! ------------------------------------------------------------------------------------------------ | How to Preserve | 1. Please avoid placing flowers in humid environments (if humidity exceeds 65%, remember to use a dehumidifier to prevent moisture absorption) and avoid direct sunlight. *If the edges of the petals appear slightly translucent, it indicates they are too damp! 2. Do not water or touch frequently with your hands. If dust accumulates, gently blow it off with the cool setting of a hairdryer. *The integrity of the floral art depends on your care and placement environment. Natural fading of flower materials over time is a normal phenomenon. ------------------------------------------------------------------------------------------------ | After-Sales Service | 1. When receiving the product, please record an unboxing video. If the artwork is damaged during shipping, please take photos immediately and message us for communication. Please do not leave a negative review directly on the platform. Thank you! 2. Handmade/customized products are non-refundable or exchangeable after sale. If there are serious defects, please message us to discuss solutions. We hope every transaction is a pleasant one, and we thank you for your 5-star reviews and support! ** Please read the above carefully. By placing an order, you agree to these terms.** | Social Media | Instagram: huayu.floral LINE Official Account: @101qnguv Origin/Manufacturing Method Taiwan / Handmade