Purchasing Notes:
1. Proxy Purchasing Process:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase.
・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline.
・Please complete the Real-name Authentication within 3 days after the order is placed. If the Real-name Authentication is not completed, the cross-border package cannot be delivered, and the order will be automatically canceled by the system.
2. Product Inventory:
・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock.
・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order.
・If all items in the order are out of stock, the system will automatically cancel the order.
3. Refund & Exchange Policy:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns.
・Return Process
1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted.
2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused.
3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged.
4. Contacting Customer Support
・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats.
・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png
---
This necklace is made from citrine, which has a beautiful, overwhelming transparency and warm yellow color.
It is of Gemstone quality* quality and features a unique large diamond cut.
This is a product that will make an impact.
Citrine is the birthstone for November, and Stone meanings are "hope," "good luck," and "prosperity."
This Stone has extremely positive energy, so even if you have worries, it will make you feel cheerful and positive, making you think "Oh well" or "It'll work out somehow."
The Stone are large and give a somewhat luxurious impression, but they can also be used as an accent for everyday wear.
Not only is it perfect for yourself, but it also makes a great gift.
* Gemstone quality: This refers to the grade next to "Gemstone," and refers to high-quality natural stones that are deemed capable of becoming Gemstone if polished at the rough stone stage.
=======================================================
Stone type: Citrine
Stone size: Height 17-18mm x Width approx. 8mm
Chain material: K14GF, length 40cm
=======================================================
[About the length of the necklace chain]
The necklace chain is 40cm long and can be adjusted to your desired length.
If you would like a length less than 40cm, please write the desired length in the comments section.
(For example, if you would like 38cm, please write "38cm" in the comments section.)
If you would like more than 40cm, please purchase the additional option below in 5cm increments.
We also accept fractions, so please enter this in the comments section.
(For example, if you want 43cm, please purchase an additional 5cm option and write 43cm in the comments section.)
[Adding adjuster parts]
Adjuster parts can be added.
Please purchase the following options together.
▼K14GF adjuster (without charm)
▼Herkimer diamond adjuster
▼Natural freshwater pearl adjuster
[Change in necklace chain material]
The chain material can be changed to K18. Please purchase this item as well.
