Elegant Non-Slip Leather Leash

https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a3a23b3d4d48.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a3a240385657.jpg.webp 【 Returns & Exchanges Policy 】 To ensure the safety and hygienic quality of your pet's experience, please read the following return and exchange information carefully before purchasing. I. Seven-Day Appreciation Period - As per the Consumer Protection Law, you are entitled to a seven-day appreciation period (including weekends and holidays) upon receiving your order. - The appreciation period is for you to confirm the product meets your needs and is not a trial period. - Returned items must be in a new, unused condition, including complete packaging, tags, accessories, and any gifts. II. Situations Where Returns & Exchanges Cannot Be Processed - Items showing signs of use, washing, or any traces of pet hair, odors, or damage. - Product damage caused by personal reasons. - Incomplete packaging or missing accessories and gifts. - Customized items or specially noted limited-edition products. (As pet products are intimate contact items, to ensure hygiene and safety, returns and exchanges cannot be processed once opened and used.) III. Defective or Incorrect Items - If you receive a defective or incorrect item, please contact customer service within 48 hours of delivery and provide photographic evidence. Upon confirmation, we will promptly assist with an exchange or refund. IV. Return Process 1. Contact customer service to request a return. 2. Confirm return details. 3. Securely package and return the item. 4. Upon inspection and confirmation, a refund will be processed. 5. Refunds will be issued via the original payment method after the item has been confirmed to be in order.