Purchasing Notes:
1. Proxy Purchasing Process:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase.
・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline.
・Please complete the Real-name Authentication within 3 days after the order is placed. If the Real-name Authentication is not completed, the cross-border package cannot be delivered, and the order will be automatically canceled by the system.
2. Product Inventory:
・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock.
・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order.
・If all items in the order are out of stock, the system will automatically cancel the order.
3. Refund & Exchange Policy:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns.
・Return Process
1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted.
2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused.
3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged.
4. Contacting Customer Support
・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats.
・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png
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This ring features a beautiful green emerald that resembles a coral reef.
It is a very eye-catching, bright green, but its glow is also warm and calming to look at.
The Stone words are "happiness," "luck," "love," and "hope."
Emerald is the birthstone for May.
Not only can you wear it yourself, but it is also recommended as a gift for loved ones on Mother's Day, Christmas, anniversaries, etc.
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Stone type: Emerald
Stone size: Width 8mm, height 6mm (including setting)
Ring size: 11
Metal: K18GP (SV925, 18K coating)
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[About natural stones and K18GP]
*We have posted enlarged photos so that you can closely view the brilliance and color of the Stone, but please be sure to check the actual size and understand it before purchasing.
Please note that we cannot accept returns or exchanges for reasons such as "the Stone is small" even if you purchase the product without checking the size by looking at the enlarged photo.
*Since the Stone are cut by hand, each one is different in shape and may differ slightly from the photo, but please understand that this is due to the natural materials and the texture created by hand.
*K18GP is an abbreviation for 18K Gold Plated, which is made of 925 silver coated with Silver gold and is also known as vermeil.
Since there is a nickel layer between the 925 Silver and the 18k gold coating, this item is not recommended for people with metal allergies.
*If exposed to air for a long period of time, it may oxidize and become blackened or dull, so when not wearing it, we recommend storing it in a zip-top plastic bag or similar to prevent it from coming into contact with air.
Also, avoid washing with water (or using detergent) as this will promote oxidation.
The best way to clean it is by wiping it with a soft, dry cloth.
Abrasive cloths are effective, but be careful not to scrub too hard as they can remove the surface coating.
Please wipe gently to remove only dark stains.
*Natural stone and metal parts may be damaged if strong force is applied.
Please be careful when handling this product as it may break or deform if dropped on a hard surface or caught in a door, etc.
*Please be careful when handling this product to prevent children or pets from accidentally swallowing it.
Please note that we cannot be held responsible in the unlikely event that the product is swallowed or causes injury.
