14K | Time Flies_Necklace

| Design Philosophy | As time gently slips away, Moments pass in the blink of an eye. Only your radiant presence, Remains ever in my heart. | Product Specifications | Material: 14K Gold Diamonds: 2pcs Diamond Weight: 0.055ct (+/-0.005) ct Diamond Color Grade: DEF+ Diamond Clarity Grade: VS1-VS2 Dimensions: Main body approx. 12.3mm x 3.1mm Chain Length: Total length 40cm (38cm + 2cm extension chain) (includes clasp) | Notes | * Dimensions may vary by 0.5-1cm due to different measurement methods, which is considered normal. * All K gold jewelry is Solid Gold (K SG). * All products in our store can be customized. If you wish to order different lengths or styles in 18K, 9K, or 925 Sterling Silver, please feel free to contact us for inquiries. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In the event of natural disasters or unforeseen circumstances causing delivery delays, we will notify you accordingly. We appreciate your understanding. * Shipments are handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued for all purchases. If you require a company invoice (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and damage due to apparent human factors are not covered under warranty. Repair fees may apply depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment), please include the product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please maintain its completeness and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Colors in product photos may vary due to different display devices and settings. Please refer to the actual product color upon receipt. # Dimensions: Dimensions may vary by 0.5-1cm due to different measurement methods, which is considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones used are natural. Each stone has unique inclusions and textures. Natural black spots, lines, feather inclusions, and cotton-like patterns within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select consistent pearls, each will still be slightly different. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is signed for. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Non-normal trial wear; the product shows clear signs of extended wear and soiling. # The product has been altered, such as by engraving or adjusting the size or chain length. # Promotional gifts are not returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount still meets the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm the product details before initiating a return. * If a return results in the order no longer qualifying for promotional discounts, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN may blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask consumers to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud consultation hotline 165.