925 Sterling Silver | Twisted Line Earrings

| Product Specifications | Material: 925 Sterling Silver Size: 30.5mm * 1mm Accessory: 925 Sterling Silver Ear Backs | Notes | * All 925 sterling silver jewelry undergoes professional plating, making it resistant to oxidation and color fading, so you can wear it while in contact with water. * 925 sterling silver earrings and 925 sterling silver rings do not come with a jewelry box. If you require packaging, please place a separate order for a gift box. * Sizes may vary due to different measurement methods; an error margin of 0.5-1 cm is considered normal. * Gold jewelry is made of solid gold (Solid Gold / K SG). * All products in the store can be customized. If you wish to order different lengths or styles in 18K or 9K gold, please feel free to contact us for inquiries. | Order & Shipping | * All products in the store are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time depends on the driver's route and conditions, and specific delivery times cannot be guaranteed. * All products are shipped with a manually issued invoice. If you require a unified invoice number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and damage due to apparent human factors are not covered by the warranty. Repairs may incur a fee depending on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective product, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Sizes may vary due to different measurement methods; an error margin of 0.5-1 cm is considered normal. # Solder Points: While products are handcrafted with precision, minor solder points may be present, such as at the junction of the earring post and the earring, or at necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each stone will have unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select pearls with consistent appearance, each pearl will still be distinct. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is received until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging and shipping box. # Incomplete or damaged accessories and invoice, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft shipping boxes, or earring backs, etc., that were delivered with the product. # Non-standard try-on, showing clear signs of prolonged wear and tear or soiling. # The product has been altered, such as by engraving or modifying its size or chain length. # Promotional gifts are not returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order total remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return causes the original order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without a specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive a suspicious phone call or text message making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.