<Materials & Specifications>
－Dimensions: Necklace length 18 inches. Pendant length 4 cm
－Materials: Nature seed pearls and gold-filled brass components.
<Packaging>
－Every Máxima Jewels piece would be placed in a velvet pouch designed by us (randomly picked from the 7 colors) and be packed with a cardboard box.
－We also provide the service to prepare a surprise or a written greeting card. Please PM us for more information!
<Care Instructions>
For gold-filled brass:
－ Prolonged exposure of the metal to water may lead to oxidation and discoloration.
－ The color of oxidized metal will be darker, making it look older.
－ As this product is made with gold-plated brass and pearl, please simply wipe the brass with tissue, cotton pad or cotton swab to make it shine.
For pearl:
－ Pearl is a fragile material that may get scratched on the surface. Therefore, please DO NOT put pearl and other accessories together.
－ DO NOT use toothpaste and silver cloth to clean pearls, and avoid cleaning pearls with acids.
－ Use neutral soapy water to clean the pearl (if necessary).
<Production & Shipping Details>
－We would respond to your Pinkoi messages within 1–2 working day (excluding holidays).
－Every product requires 3–5 working days with holidays excluded. Thank you for your patience.
－After your product is made, we will ship the product within 2 days.
－For customers in Taiwan, shipment will take 5 to 7 days (holidays excluded).
－For customers outside of Taiwan, shipment usually takes 10 to 20 days. Please feel free to send us a Pinkoi message to check shipment times.
<Note to Customers>
－Please allow for some variation in color as displayed on different devices and screens. Actual colors may vary.
－Natural materials like mineral stones, pearls, shells and corals have their own colors and shapes, which add to their uniqueness.
－You may be able to choose your favorite pearls or gemstones when purchasing. Please PM us for more information.
<Returns Policy>
Since accessories are classified as personal hygiene products, we only accept returns/exchanges in the following circumstances:
* Defective products.
* Incorrect products (from acutal order)
<About Máxima Jewels>
Máxima Jewels is a jewellery design studio based in Argentina and Taiwan, featuring personalized pieces, bridal jewelry and hand made fashion jewelries.
We believe that every Máxima piece should be a celebration of the person who wears it; a set of soft, comfortable and bespoke armour that elevates the woman she is, and puts her where she belongs – the centre stage.
