Provence

֎֎֎ // Provence // A unique blend of spices and DOP Parmigiano Reggiano cheese evokes a European countryside charm. ✦ Vegetarian (Egg & Dairy) Suitable for lacto-ovo vegetarians. ✦ Ingredients French cultured butter, sugar, Southern European sea salt, fresh free-range eggs, Provençal spices, DOP-certified Parmigiano Reggiano cheese, Japanese flour. ✦ Allergens This product contains eggs, milk, and wheat. Not suitable for individuals with allergies to these ingredients. ✦ Contents ░ Option 1 ░ // One box contains 5 packets, with 1 Provence cookie per packet, totaling 5 cookies per box. // Box dimensions are approximately 9.5 x 4.5 x 12 cm. ░ Option 2 ░ // One box contains 7 packets, with 1 Provence cookie per packet, totaling 7 cookies per box. // Box dimensions are approximately 23 x 11 x 4.5 cm. ✦ Shelf Life / Storage // Can be stored at room temperature for 20 days unopened. Please store in a cool, dry place. // All products have a shelf life calculated from the manufacturing date, indicated on the bottom of the box. // It is recommended to consume immediately after opening to prevent changes in texture due to air exposure. No preservatives are added, so they are best enjoyed fresh. . . // Shipping Notes // ➊ While we take great care in packaging to prevent damage, some shifting or minor damage during transit may occur. Please ensure you are comfortable with this possibility before purchasing. ➋ Black Cat delivery is generally more secure than convenience store pickup. If the integrity of the product is a primary concern, we recommend choosing Black Cat delivery. ➌ Each order can only be shipped to one pickup point or delivery address. If you require delivery to multiple locations, please place separate orders. ✦ Black Cat Delivery Details // Black Cat delivery does not operate on Sundays, so there are no shipments on Sundays. // If shipped on a Saturday, delivery will be delayed until Monday due to Black Cat's Sunday service suspension. This will consume one day of the product's shelf life while in the logistics warehouse, which can significantly impact items with shorter shelf lives, such as room-temperature cakes. Please be aware of this. // After shipment via Black Cat delivery, the package will typically arrive at the destination the following day. However, during peak periods such as Mid-Autumn Festival, Lunar New Year, or major online shopping events, delivery may be delayed due to high logistics volume. ✦ Convenience Store Pickup Details // After shipment via 7-11 pickup, the package will typically arrive at the pickup store the day after tomorrow. However, during peak periods such as Mid-Autumn Festival, Lunar New Year, or major online shopping events, delivery may be delayed due to high logistics volume. // Convenience store pickup carries a higher risk of product damage. We offer this option for customer convenience and flexibility. Customers who are concerned about product condition should not select this shipping method. . . // Invoice Notes // ➊ No physical or electronic invoices are issued. If required, only a receipt for a non-unified invoice can be provided. . . // Returns & Exchanges Notes // ➊ According to Article 2 of the "Guidelines for Application of Reasonable Exceptions to the Right of Dissolution of Distance Transactions," seven circumstances are exempt from the seven-day appreciation period. The first circumstance specifies: perishable goods, goods with a short shelf life, or goods that are about to expire upon return or cancellation. Products such as fresh milk and cakes often have a shelf life of less than seven days or only slightly longer, making them unsuitable for resale after return. ➋ Article 2 of the "Guidelines for Application of Reasonable Exceptions to the Right of Dissolution of Distance Transactions" also states that customized products are exempt from the seven-day appreciation period. Therefore, customized gift boxes are also not applicable. ➌ For food hygiene and safety reasons, items that have been opened, used, or consumed, or those that have deteriorated due to reasons other than temperature loss during transport, are not eligible for the seven-day appreciation period. ➍ Returns will not be accepted based on subjective preferences, such as: "it doesn't feel right," "it doesn't taste as I imagined," or "it should look better," etc. ❺ All products are carefully inspected before packaging and shipping. If you receive a product with severe defects or an incorrect quantity (contents) compared to your order, please contact us within two days of receipt so we can promptly assist you. To ensure against intentional damage, we recommend recording a video while inspecting the product upon arrival. ❻ In the case of severe product defects, only an exchange for the same item purchased will be accepted; refunds will not be issued.