925 Sterling Silver | Dual Heart Earrings

| Product Specifications | Material: 925 Sterling Silver Dimensions: 7.16mm * 7.98mm (±1mm) Includes: 925 Sterling Silver Ear Backs | Notes | * Our 925 sterling silver jewelry undergoes professional plating, making it resistant to oxidation and color fading, so it can be worn while in contact with water. * 925 sterling silver earrings and 925 sterling silver rings do not come with a jewelry box. If packaging is desired, please place a separate order for a gift box. * Minor measurement discrepancies of 0.5-1cm are considered normal due to different measuring methods. * Gold jewelry is made of Solid Gold (K SG). * All items in our store can be customized. If you wish to order different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. | Order Shipping | * All items are handcrafted. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need for the item, please contact us to inquire about expedited options. * In the event of unforeseen circumstances such as natural disasters or accidents that cause delivery delays, we will issue a notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's route and current conditions, and specific delivery times cannot be guaranteed. * Invoices are issued manually for all orders. If a unified invoice (統編) is required, please ensure it is noted in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will receive one free repair service. Custom orders, lost gemstones, and damage clearly caused by human factors are not covered under warranty. Repair fees may apply based on the situation. * Lost warranty cards will not be reissued; please keep them safe. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. A record of after-sales service will be kept on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please maintain its original condition and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Differences: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the item received. # Dimensions: Minor discrepancies of 0.5-1cm are considered normal due to different measuring methods. # Solder Joints: While crafted with precision by artisans, minor solder joints may be present in handmade items, such as at the junction of earring posts and decorative elements, or necklace connectors. Slight unevenness at these joints is normal. # Gemstones: We use natural gemstones for all products. Each gemstone possesses unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal characteristics. # Pearls: We use natural pearls for all products. Each pearl is a unique gemstone with its own natural luster. While we select pearls for consistency, no two pearls will be exactly alike. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # Item is not returned in its original packaging and shipping box. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft paper boxes, and accompanying accessories like earring backs. # More than a normal trial fit, showing clear signs of extended wear and tear or soiling. # Modifications have been made to the product, such as engraving or resizing. # Promotional gifts are not returned. # Damage caused by human factors upon return shipment. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * In accordance with court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and thus custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after the return, the original shipping fee will be deducted from your refund. If the order total remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add items for return within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected all items before initiating a return. * If a return results in the original order no longer qualifying for a promotional offer, the promotional discount will be deducted from your refund. * If you have more than 3 returns without specific reasons within a year, HYGGE ADORN reserves the right to place you on a blacklist for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages requesting such information, please do not provide any details. Contact us for verification or call the Police National Government Anti-Fraud Hotline at 165.