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"Master professionally sharpens the knife by hand to restore the original sharpness"
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《Confirm the maintenance plan with the specialist》
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Add Ye Tian as a LINE friend via the action barcode
Contact the service specialist through the official LINE@, send us photos of the knives, and place the order and pay after confirming the plan!
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"A sharp knife can easily hurt your hands"
A sharp kitchen knife can cut into ingredients with one stroke to avoid slipping and hurting your hands. For example, the beef tendon fascia is slippery and tough. If the knife is not sharp, it is easy to apply excessive force, causing the knife to slip left and right and cut your hands. For the sake of your delicate hands, please send knives that have a poor cutting feel to Ye Tian for maintenance as soon as possible.
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Professional knife sharpening service
When you send your knife to Yip Tim, our specialist will first inspect your knife according to 7 inspection steps, and then hand it over to a professional knife sharpener for repair. The knife sharpener will perform 8 maintenance and repair procedures based on the condition of the knife, making your kitchen knife look like new.
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"Sharpening the knife yourself is time-consuming and the blade will be scratched and become ugly"
Although there are many knife sharpening tutorials on the Internet, in actual practice you will find that knife sharpening is very time-consuming. In addition to the difficulty in getting the sharpening angle right, it may also scratch your hands. A common situation is that your beloved knife is scratched all over. After sharpening the knife, you feel disappointed... We strongly recommend that you give your beloved knife to Ye Tian Factory for sharpening and maintenance, and let a professional master sharpen your knife until it looks like new.
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Maintenance instructions for Ye Tian brand knives
1. Maintenance cost description:
●Return shipping fee: NT$80 for 7-11 store to store or home delivery.
●Total payment = various maintenance fees + 80 yuan return shipping fee (the shipping fee is paid by the customer)
2. Maintenance process description:
1. Join Ye Tian’s official LINE@ and confirm the knife photo condition, maintenance plan, etc. with the specialist.
2. Select various knife care product plans on the official website and complete the payment.
3. For those who choose "7-11 store to store" to send by themselves: go to LINE official customer service to obtain the recipient information
4. For those who choose "Black Cat Home Pickup": Go to LINE official customer service to make an appointment for the pickup time. You need to pack the package yourself first, and someone will pick it up at your home.
5. The goods arrive at Ye Tian Yang Mei factory for maintenance and repair.
6. Send it back after completion and track the progress through LINE customer service.
3. Notes:
1. This maintenance plan is only for "Ye Tian brand knives"
2. Ye Tian will complete the maintenance on the day of receipt and return it on the next day (if it falls on a holiday, it will be postponed).
3. The return information will be sent back according to the original sender's information (if you have other shipping information, please leave a message on LINE).
4. Please package the products for shipment completely. The knife tip can be covered with multiple layers to prevent it from piercing the package and causing damage during transportation.
5. After receiving the knife, if the specialist finds other problems or conditions with the knife, he/she will contact you to discuss. The knife will not be maintained or repaired before the discussion is unsuccessful.
6. If you find that the order plan is wrong after receiving the tool, please pay the shortfall first. We will carry out maintenance and repair after receiving the payment.
7. The knives should be sent back by post office, and there will be no delivery on the sixth day.
4. Customer Service & Stores:
1. LINE Customer Service: If you have any questions, progress tracking or special maintenance matters, please contact "Ye Tian Yetech Official LINE" (ID: @887vztsm)
2. Yangmei Store: 2F, No. 29, Meishan West Street, Yangmei District, Taoyuan City (Closed on Wednesdays)
Product Description
Product Details
- Material
- Other Metals
- How It's Made
- Machine-made
- Where It's Made
- Taiwan
- Unique Features
- Licensed product
- Stock
- Down to the last 10
- Ranking
- No.70,340 - Kitchen & Dining | No.1,608 - Other
- Popularity
-
- 146 views
- 0 have saved this item
- Product Type
- Original Design
- Listing Summary
- Sharpening the Blade Full maintenance (sharpening the blade, removing rust from the blade, Wax the handle (if necessary)) Full maintenance-blade more than 19.5 cm Blade sharpening - blade more than 19.5 cm Major repair (big crack, repair, big deviation) + full maintenance Major repair (large crack, shape repair, large deviation) + full maintenance - more than 19.5 cm Change handle (traditional style only)
Shipping Fees and More
- Shipping
- Payment method
-
- Credit/debit card payment
- Alipay
- Refunds & Exchanges
- Read more about refunds and exchanges
- Report
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