Soaking Bed - Bad Pug 2 Colors Cooling Mat Detachable Mattress

**For shipments to Hong Kong and Macau, please be sure to read to the bottom of the product description.** https://live.staticflickr.com/65535/55496938029_5ce8854a79_6k.jpg / Cleaning Instructions / *Detachable Mattress* First, use a lint roller or vacuum cleaner to remove pet hair from the surface. Can be machine washed. (We recommend using a laundry bag.) *Animal Border Plushies* Use a lint roller or vacuum cleaner to remove pet hair from the surface. For any remaining stains, use a wet wipe or a soft brush dampened with water/soap to gently clean. A toothbrush can also be used. Can be machine washed. (We recommend using a laundry bag.) / Important Notes / *As the items are hand-sewn, there may be slight variations in size. *Depending on the shooting angle, the color of the fabric/embroidery thread may vary slightly. *The color of the product images may have slight differences from the actual product due to computer screen settings. *As this product is for direct contact, to prevent the spread of infectious diseases, we cannot accept returns or exchanges once the item has been opened. ---- International Shipping Q&A <Free Shipping to Japan/Hong Kong> If you are in Japan or Hong Kong, you can enjoy FREE shipping and import duties by paying a small shipping fee or reaching a spending threshold. ◆Japan | Free shipping on orders over JPY 5,000 Orders under the free shipping threshold will incur a shipping fee of JPY 800. ◆Hong Kong | Free shipping on orders over HKD 550 Orders under the free shipping threshold will incur a shipping fee of HKD 35. Q1. Can you ship to other countries? A1. Yes. Buyers can inquire with the designer about shipping costs before making a purchase. Q2. How many working days does it take to ship to Hong Kong/Macau? A2. Orders typically ship within 4 working days of receipt. Using SF Express, delivery takes approximately 1-3 working days. For shipments to other countries, we will provide estimated delivery times after consulting with international couriers. Q3. How will the item be packaged for shipping? A3. Pet beds are shipped in cardboard boxes to minimize the chance of deformation during transit. Although the product itself is not heavy, its structure and appearance need protection from being crushed. Therefore, we opt for shipping in cardboard boxes, using the most suitable size for secure packaging. Q4. Can I specify a delivery location for shipments to Hong Kong/Macau? A4. Using SF Express, delivery can be made to a specified address or an SF locker. =This item cannot fit into smart lockers=