Ponpie Gift Box - Tea Aroma Selection

A Warm Gift Box to Convey Your Heartfelt Sentiments Tea aroma and delightful pastries, all in one simple and elegant gift box. Perfect for gifting to someone special, and for adding just the right touch of sweetness to every moment shared. A Gentle Reminder: 🔔 If you wish to specify a delivery date, please note it in the "Message to Designer" section during checkout! 🔔 If you wish to specify a delivery date, please note it in the "Message to Designer" section during checkout! * For celebrations, we recommend reserving ample delivery time in advance to avoid any delays. 🚛 Delivery Information 🚛 📌 We currently partner with Black Cat Delivery. To ensure the freshness and safe delivery of our products, all items are shipped via refrigerated transport. Please note that we cannot offer delivery services for desserts containing fresh fruit that is highly susceptible to damage! 🔹 Black Cat Delivery is closed on Sundays, therefore, delivery is unavailable on Sundays and Mondays. You may select Tuesday through Saturday as your preferred delivery date. 🔹 The delivery company may adjust its routes and schedule based on traffic and the volume of shipments for the day. We are unable to guarantee delivery within your specified time frame. Please ensure your contact number is accessible for us to reach you. Thank you! 🔹 Delivery delays during peak seasons are not covered under our damage compensation policy, and such risks must be borne by the customer. For celebrations, we recommend reserving ample delivery time in advance to avoid any delays. 🔹 To promote contactless delivery, we are unable to deliver to specific floors. If you wish for the delivery to be received by your building's management office, please indicate this in your order notes. 🔸 If the cardboard box is dented due to mishandling during transit, please refuse to accept the package. Take photos as evidence immediately and contact us on the same day. Ponpie will liaunt with the delivery company to resolve the issue promptly. 🔸 As this is a food product, please open and inspect the condition of your dessert immediately upon receipt. 🔸 If the dessert is severely damaged, has lost its chill, or has spoiled, please take photos as evidence immediately and contact us on the same day. Ponpie will liaunt with the delivery company to resolve the issue promptly. 🔔 To be eligible for returns or exchanges, please retain the original packaging and ensure all components of the product set are complete and intact. Do not discard or consume any desserts before the issue has been resolved. Please preserve the condition of the items as they were received to avoid disputes with the delivery company. 🚛 Delivery Risks 🚛 🔔 Please assess whether you are able to accept the risks associated with delivery. 🔺 Minor issues such as cake displacement, side damage, fallen decorations, or slight imperfections may occur due to transit and multiple handlers. You are responsible for accepting these potential risks. 🔺 Delivery delays during peak seasons are not covered under our damage compensation policy, and such risks must be borne by the customer. For celebrations, we recommend reserving ample delivery time in advance to avoid any delays.