Heartfelt Connection_Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Women's Ring: Diamond / Cubic Zirconia: 10pcs (14K rings are paired with diamonds, 9K and 925 sterling silver rings are paired with cubic zirconia) CARAT WEIGHT: 0.076ct (+/-0.005) COLOR SCALE: DEF+ CLARITY SCALE: VS1-VS2 Men's Ring: Plain band, no stones | Notes | * HYGGE ADORN uses international ring sizing. If you are unsure of your size, please refer to our size chart for measurement. For sizes outside of 9-13, please contact us. * Gold jewelry is made of solid K gold (Solid Gold / K SG). * Due to the gold content of 9K gold, it is prone to discoloration when cast in rose gold or yellow gold. Therefore, 9K gold is only available in white K gold. * If you wish to order a 14K gold design, please contact customer service for inquiries. | Order & Shipping | * All items are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom orders). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will notify you of the delay. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued for all orders. If you require a company invoice, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage due to human factors are not covered by the warranty. Repairs may incur a fee depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective product, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different display devices and settings. Please refer to the actual product color upon receipt. # Size: Measurements may have a margin of error of 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder joints, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness at these joints is normal. # Gemstones: All items use natural gemstones. Each stone has unique inclusions and textures. Natural black spots, lines, feather inclusions, or cotton-like patterns within gemstones are normal. # Pearls: All items use natural pearls, each a unique gem with its own natural luster. While efforts are made to select pearls of consistent quality, each pearl will still have its own unique characteristics. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is signed for until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Not a normal try-on; the product shows clear signs of extended wear and soiling. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product has been damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be borne by HYGGE AODRN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no shipping fee will be charged. * Each order is eligible for one free return shipping service. If you wish to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without a specific reason more than 3 times within one year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information. We will also not contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.