Heartfelt Connection _ Couple's Rings | 14K, 9K, 925 Sterling Silver

**Pricing for 9K Gold / 14K Gold / 18K Gold / PT950 Platinum available upon request via message.** | Product Specifications | Men's Ring: Material: 925 Sterling Silver Women's Ring: Cubic Zirconia: 10pcs Material: 925 Sterling Silver | Notes | * HYGGE ADORN uses international ring sizing. If you are unsure of your size, please refer to our size chart for measurement. For sizes outside of 7-15, please contact us. | Order & Shipping | * All items are handcrafted. After order confirmation and payment, production and shipping typically take 14-20 business days (excluding custom orders). If you have an urgent need, please contact us to inquire. * In the event of unforeseen circumstances such as natural disasters or accidents that cause delivery delays, we will issue a shipping delay notification. We appreciate your understanding. * Shipments are handled by logistics partners. Actual delivery times depend on the courier's route and conditions, and specific delivery times cannot be guaranteed. * An invoice is issued for all purchases. If you require a business invoice, please indicate this in your order notes. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage due to human factors are not covered under warranty. Repair fees may apply based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN. * All shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone replacement) require the enclosed product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective item, please maintain its original condition and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Slight measurement discrepancies of 0.5-1 cm are within normal limits due to different measuring methods. # Solder Marks: While our pieces are meticulously handcrafted, minor solder marks may be present, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness at these joints is normal. # Gemstones: We use natural gemstones. Each stone possesses unique inclusions and textures. Natural black spots, lines, feather-like fractures, or cloudiness within gemstones are considered normal. # Pearls: We use natural pearls, each a unique gem with its own natural luster. While efforts are made to select pearls with consistent characteristics, no two will be exactly alike. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day return policy, calculated from the day after the delivery date. Please inspect your order immediately upon receipt. Returns requested after 7 days will not be accepted. The 7-day period is a cooling-off period, not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day return period. # Failure to return the item in its original packaging and shipping box. # Incomplete or damaged accessories and invoices, including paper invoices, warranty cards, envelopes, packaging boxes, paper bags, cardboard boxes, and small accessories (e.g., earring backs) that arrived with the product. # Signs of prolonged wear, use, or soiling beyond normal try-on. # Alterations made to the product, such as engraving or resizing. # Failure to return any promotional gifts. # Man-made damage to the product upon return. # Engraved items are considered custom orders and are not eligible for the 7-day return policy. * As per court rulings, custom orders placed at the consumer's request are not subject to the 7-day return policy. Therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. Orders that still meet the free shipping threshold after the return will not incur additional shipping charges. * Each order is eligible for one free return shipping service. If you wish to add or return additional items within the 7-day return period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have fully inspected the items before initiating a return. * If a return results in the order no longer qualifying for a promotional offer, the discount amount will be deducted from the refund. * If a customer makes more than 3 returns without specific reason within a one-year period, HYGGE ADORN reserves the right to blacklist the customer for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information. We will also not contact you by phone to instruct you to operate online banking or make ATM transfers. If you receive suspicious calls or messages making such requests, please do not provide any information. Contact us for verification or dial the National Police Agency's anti-fraud hotline at 165.