Garden Sprite Ear Flower │ Water Blue Gauze

https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a2839b5620e8.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a2839bfb4725.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283a0684311.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283a2427a22.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283a3cf2345.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283a57f3efe.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283a7d71b7f.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283a9da266a.jpg.webp 【 Return & Exchange Policy 】 To ensure the safety and hygienic quality for you and your beloved pet, please read the following return and exchange guidelines carefully before making a purchase. I. Seven-Day Appreciation Period - In accordance with the Consumer Protection Act, you are entitled to a seven-day appreciation period (including weekends and holidays) starting from the date of arrival. - This period is for you to confirm if the product meets your needs; it is not a trial period. - Returned items must be in new, unused condition, including complete packaging, tags, accessories, and any gifts. II. Situations Where Returns & Exchanges Cannot Be Processed - Items showing signs of use, washing, or exhibiting pet hair, odors, or damage. - Damage caused by personal factors. - Incomplete packaging or missing accessories and gifts. - Customized items or limited-edition products explicitly marked as non-returnable. (As pet products are intimate items, for hygiene and safety reasons, returns or exchanges cannot be processed once the packaging has been opened and the item used.) III. Defective or Incorrect Items - If you receive a defective or incorrect item, please contact customer service within 48 hours of arrival and provide photos for explanation. - Upon confirmation, we will promptly assist with an exchange or refund. IV. Return Process 1. Contact customer service to request a return. 2. Confirm return details. 3. Package the item securely and ship it back. 4. Upon inspection and confirmation, a refund will be processed. 5. The refund will be issued via the original payment method after the item is verified.