925 Sterling Silver | Classic Basic Snowflake Earrings

| Specifications | Material: 925 Sterling Silver Size: 8.5mm * 8.5mm (±1mm) Includes: 925 Sterling Silver Ear Backs | Notes | * All 925 sterling silver jewelry has undergone professional plating treatment, making it resistant to oxidation and color fading, and can be worn while in contact with water. * 925 sterling silver earrings and 925 sterling silver rings do not come with a jewelry box. If you require packaging, please place a separate order for a gift box. * Dimensions may vary slightly due to different measurement methods. An error of 0.5-1 cm is considered normal. * Gold jewelry is solid gold (Solid Gold / K SG). * All products in our store can be customized. If you wish to order different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. | Order & Shipping | * All products are handmade. After order confirmation and payment, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire about expedited options. * In case of delays due to natural disasters, unforeseen circumstances, or other factors, we will notify you of the shipping delay. We appreciate your understanding. * We ship via courier and convenience store logistics. The actual delivery time depends on the driver's route and conditions, and precise delivery times cannot be guaranteed. * All orders are accompanied by a manually issued invoice. If you require a unified invoice number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human induced damage under normal use will be repaired free of charge once. Customized items, gemstone loss, or clear human-induced damage are not covered under warranty and will incur repair fees based on the situation. * Lost warranty cards will not be reissued; please keep them safe. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for products not manufactured by HYGGE ADORN. * All shipping costs for after-sales service (both ways) will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, repair of breakage, gemstone detachment) require the accompanying product warranty card. A record of after-sales service history will be noted on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please maintain its original condition and contact us within 3 days of receipt with photos of the defect for verification. The following are not considered defects: # Color Difference: Product photos may exhibit color variations due to different browsing devices and settings. Please refer to the actual color of the product received. # Size: Dimensions may vary slightly due to different measurement methods. An error of 0.5-1 cm is considered normal. # Solder Joints: While our products are meticulously crafted by hand, minor solder joints may be present. For instance, at the junction of earring posts and decorative elements, or necklace connections. Slight bumps or irregularities at these joining points are normal. # Gemstones: All gemstones used are natural. Therefore, each stone will have unique inclusions and patterns. Natural black spots, lines, feather cracks, and cotton-like inclusions within the gemstones are normal. # Pearls: All pearls used are natural and unique. Each possesses its own natural luster. While efforts are made to select pearls of consistent appearance, no two pearls will be exactly alike. | Returns Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging and shipping box. # Incomplete or damaged accessories and invoice, such as paper invoice, warranty card, envelope, gift box, paper bag, kraft paper box, earring backs, etc., that were delivered with the product. # The item shows clear signs of prolonged wear and tear or soiling, beyond normal trial fitting. # The item has been altered, such as by engraving or modifying its size or chain length. # Promotional gifts are not returned. # The item is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE AODRN. However, if the original order amount falls below the free shipping threshold after a return, the original shipping fee will be deducted from your refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you wish to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please thoroughly inspect your items before initiating a return. * If the return causes the order to no longer qualify for promotional discounts, the relevant discount will be deducted from your refund. * If you return items without specific reasons more than 3 times within a year, HYGGE ADORN may designate you as a blacklisted customer for six months. | Anti-Scam Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Contact us for verification or call the anti-fraud hotline 165.