14K | Subtle Heart Earrings

| Design Concept | A tiny heart shape, subtly sparkling on your ear. | Product Specifications | Material: 14K Gold Stones: 3pcs*2 Size: 4mm x 5mm Backings: 14K Silicone Ear Nuts | Notes | * Earrings are sold as a pair. If you wish to purchase a single earring, please contact us. * Sizes may vary slightly due to different measurement methods; an error margin of 0.5-1 cm is considered normal. * All K-gold jewelry is Solid Gold (K SG). * Due to the gold content, 9K gold is prone to discoloration when cast in Rose Gold or Yellow K. Therefore, 9K gold is only available in White K. * All items in our collection can be customized. If you wish to order in 18K or 925 Sterling Silver, please feel free to contact us for inquiries. | Order & Shipping | * All products are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that may cause delivery delays, we will issue a shipping delay notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions; specific delivery or arrival times cannot be guaranteed. * All items include a manually issued invoice. If you require a company registration number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage clearly caused by human factors are not covered under warranty. Repairs for such cases will incur a fee based on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for products not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone reattachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please maintain its completeness and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Sizes may vary slightly due to different measurement methods; an error margin of 0.5-1 cm is considered normal. # Solder Joints: While crafted with precision by artisans, minor solder joints may be present in handmade items. This includes areas where the earring post meets the earring or where necklace components are joined. Slight unevenness at these solder points is normal. # Gemstones: All gemstones are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal. # Pearls: All pearls are natural and unique, possessing their own natural luster. While efforts are made to select pearls with consistent appearance, each pearl will still be distinct. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, and earring backings, etc., that were delivered with the product. # Non-normal trial wear, where the product shows clear signs of extended wear and soiling. # The product has been altered, such as by engraving or modifying size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return causes the order to no longer qualify for promotional discounts, the discount amount will be deducted from the refund. * If you return items without a specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Contact us for verification or call the anti-fraud hotline at 165.