Custom Pet Portrait "My Boss" Mirror Phone Case (MagSafe) for iPhone

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name addition. Please note the name in your order comments. • Features MagSafe compatibility, allowing you to easily attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs. • Available for various iPhone models. Please select your model from the dropdown list above. • The artist will draw a close-up portrait of your pet. For a full-body portrait, an additional HK$80 per pet applies. You can add this service here: https://hk.pinkoi.com/product/YTWiqUDh https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally illustrated by our professional artists. After you place your order and provide photos, your pet's portrait will be completed within approximately 3-7 business days. We will send you a preview via Pinkoi messages. Please let us know if you have any feedback, and we will work to perfect the illustration! Your order will not proceed to production until you confirm the portrait, ensuring you receive a product that matches your approval. Please note that during peak seasons or high order volumes, our artists may require additional time. If you request a change of photo after placing an order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once the portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I provide my own photo, can I feature multiple pet portraits on one product?** Yes. You can provide one photo with all your pets, or separate photos for each pet. The artist will illustrate them all on the same product. The product price includes the illustration of one pet. An additional HK$80 drawing fee will be charged for each extra pet. You can contact us for more details through the "Contact Designer" function on your Pinkoi order page. **I'm not sure if the photo I provided is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist finds the photo to be unsuitable, we will inform you. **Does the custom product price include the illustration file?** The custom product price includes the illustration service for one pet and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the sketch. Please rest assured that the watermark will not appear on the printed product. We do not currently sell the illustration files. **Will you use the illustrations from custom orders to create products for sale?** Please rest assured, we will not. All portraits are digitally illustrated by our professional artists, and our company holds the copyright to the illustrations. We may have the opportunity to display these illustrations as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we will absolutely not use custom order illustrations to create products for sale. The animal graphics in our existing gallery are drawn from photos with commercial and resale licenses. **Is there a slight difference in color between the product and what's shown on screen?** This is normal! Product colors may vary depending on the environment and the display settings of your browsing device. There might be color discrepancies between the actual product and the sketch displayed on screen. The shade of the product color is a personal perception and can vary from person to person. Please confirm your acceptance of potential color differences before placing an order. **Can I cancel my order or get a refund?** For custom-made orders, if you request a cancellation within two hours of providing your photos for illustration, an HK$80 drawing fee per pet will be charged. This is because upon receiving your order, we immediately send the uploaded pet photos to our artists, who may have already begun the drawing process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What if the product I receive is damaged?** If the item arrives damaged or with a production error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue, and we will assist you as soon as possible. The replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, taste, etc. - Color differences, shades, etc., between website photos, illustration sketches, and actual products due to the different resolutions of each computer monitor. - Loose threads, marking dots, extremely small stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.