Custom Pet Portrait Mushroom Mirror Phone Case (MagSafe) iPhone Case

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name addition. Please note the name in your order comments. • Features MagSafe magnetic functionality, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs at any time. • Compatible with various iPhone models. Please select your model from the dropdown list above. • The artist will draw a pet headshot. For a full-body portrait, an additional HK$80 per pet applies. You can add this service here: https://hk.pinkoi.com/product/YTWiqUDh https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **Can I request revisions if I'm not satisfied with the pet portrait?** Yes! All portraits are digitally illustrated by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a draft via Pinkoi messages. Please let us know if you have any feedback, and we will work to perfect the portrait! We will not proceed with production until you approve the portrait, so you can be assured that the product you receive is exactly what you've approved. During peak seasons or when order volume is high, artists may require a little more time for illustration. If you request a change of photo after placing your order, an HK$80 illustration fee per pet will be charged as the artist will need to redraw it. Once the portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I'm customizing with my own photos, can I display multiple pet portraits on one product?** Yes. You can provide one photo containing all your pets, or individual photos for each pet. The artist will illustrate them all on the same product. The product price includes the illustration of one pet. An additional HK$80 illustration fee will be charged for each extra pet. You can contact us for more details through the "Contact Designer" feature on your Pinkoi order page. **I'm not sure if the photo I provided is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist feels the photo is not ideal, we will let you know. **Does the custom product price include the illustration file?** The custom product price includes the illustration service for one pet and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the draft. Please be assured that the watermark will not appear on the printed product. We do not currently sell illustration files. **Will you use my custom illustrations to create products for sale?** Please rest assured, we will not. All portraits are digitally illustrated by our professional artists, and our company holds the copyright to the illustrations. We may display these illustrations as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom illustrations for product sales. The animal designs in our existing gallery are drawn from photos with commercial and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, this is normal! Product colors may vary depending on the environment and the display settings of your browsing device. There may be color differences between the actual product color and the draft displayed on your screen. The perception of color depth is subjective and varies from person to person. Please ensure you can accept potential color variations before placing your order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing your photos for illustration, an HK$80 illustration fee per pet will be charged. This is because upon receiving your order, we immediately send your uploaded pet photos to the artist, who may have already begun the illustration process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If your item arrives damaged or with a production error, we will remake and reship it free of charge. Please contact us within 3 days of receiving your item, providing your order number and photos illustrating the issue. We will assist you as quickly as possible. The replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, and taste, etc. - Color differences, variations in color depth, etc., between website photos, illustration drafts, and the actual product due to the different resolutions of each computer screen. - Loose threads, marking dots, extremely small stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.