Q1: Will the phone shell dirty how can I do?
Our merchandise material is waterproof scratch! Dirty as long as you can clean with water! Note that you can not use the fire wine, clear syrup, wet paper towels and so on with the chemical composition of things wipe, because it may cause damage to the product.
Q2: Will the phone shell will not fade?
In the normal use of our mobile phone shell use 3 years will not fade, so as long as you '' exclusive 'no problem Oh!
Q3: Is it possible to order?
Yes, we absolutely do not mind customization, as long as you provide the original map to be done on the map
Q4: How long will the production time?
Each of our hand-shell machine is hand-made, so it can not be as fast as the machine produced
General hard shell production time is 5-7 working days or so to complete (excluding holidays), and soft shell because the process a little more relative production time slightly longer about 10-15 working days or so to complete (excluding holidays)
If [can not wait] or [in a hurry] friends, please also consider the order!
Q5: Can you add words?
Can you! Each phone shell can add your name, or like words.
Engraved words are limited, only $ 10HKD (about NT $ 45), if you need to add words, please add another purchase:
Q6: Is there any texture choice?
At present, we have only hard shell / matte choice, and soft shell only dummy choice.
Smooth - reflective (suitable for home photos / pet photos / high-definition patterns, etc.)
Scrub - no reflective matte feel good Oh
Matte - not reflective sip hand often fall cell phone friends preferred this! (soft shell)
Soft shell link https://www.pinkoi.com/product/bJPRKr7N?category=11
You can directly purchase the note pattern, model on it
Q7: Will there be cash on delivery?
Sorry! There is no cash on delivery service, because our goods are paid after you will be produced.
Q8: What is the way to ship?
We currently have two kinds of shipping methods
- Taiwan will use SF Express to send the first item freight is $ 55HKD (about $ 220-240NT), after each do not need to pay extra freight
- Hong Kong / Macau will be sent by Hongkong Post to Hong Kong Post 2 to 14 days after delivery
Such as worry about the loss, the other can also contact the designer + $ 22HKD Shun Feng Express to send Shunfeng City self-sent to send 2-3 days after delivery.
Q9: Under what circumstances can return?
If the product encountered the following problems, the model / custom content is wrong or not set
Please do not worry! We will not say anything solely for you to do a refund or replacement service.
(A) goods have obvious flaws (small friction, eggs, such as bones are not considered)
Note 1: goods due to international long-distance delivery, customs inspection, will inevitably have a little collision collision.
If you are a perfectionist, the above are unacceptable, but also please consider your order!
The default hair hard shell - if there is no need to note the surface / matte, the design of private will choose a texture to your own to make.
Such as the need for soft shells friends, please private letter I check the price and give you soft shell link, thank you
Origin / manufacturing method
Made in Hong Kong