999 Sterling Silver Unbreakable Knot

《Material》 99.9% Sterling Silver 《Size》 Measured in metric circumference. Please refer to Figure 5 for guidance. Alternatively, you may provide US, International, or Hong Kong ring sizes to the designer, and we will assist with the conversion. 《Care Instructions》 Sterling silver naturally oxidizes and darkens when exposed to air; this is a normal process. You can gently clean the jewelry using a soft toothbrush with alkaline cleansers like dish soap or toothpaste. For an easier daily care routine, you may also purchase our silver polishing solution. When not wearing your jewelry, store it in the small box provided with your purchase to minimize contact with air. In humid environments, sealing the silver jewelry in a resealable bag can further prevent direct air exposure! 《Gift Option》 If you wish to send a gift but prefer not to handle shipping, we offer a complimentary card-writing service. Simply send us a private message with your desired message, and we will complete this free gift service for you! 《Share the Love》 If you appreciate our creations, please like and follow our social media pages! Your support is the greatest motivation for our artistry. FB: 沐籟工藝設計工作室 (Mù Lài Gōng Yì Shè Jì Gōng Zuò Shì) IG: m.oonl_light LINE: @252uwgwe 《Product Warranty》 ★ As jewelry is a personalized, intimate item, we do not accept returns or exchanges except for new product defects, incorrect items shipped, or damage incurred during transit. ★ For pierced jewelry, such as earrings, returns or exchanges are not accepted due to hygiene reasons. ★ Warranty Period: Six months. ★ Warranty Coverage: New product defects, detachment of bracelet or necklace clasps, and detachment of leather or metal hardware. ★ Upon receiving your item, please inspect it immediately for accuracy. If there are any discrepancies or new defects caused by transit, please contact us within 7 days of delivery. We will assist you with returns, exchanges, or repairs (for custom orders). Please ship the original item back to us within 5 days of contact, along with the original packaging. Failure to return within the specified timeframe will be considered an automatic forfeiture of return/exchange rights. Please ensure the product remains intact and has not been used. All original packaging, including the product box, accessories, inner and outer packaging, product cards, shipping invoices, and any accompanying documents or gifts, must be returned together. Returns will not be accepted if any items are missing or if the product is damaged or incomplete. ★ Within the warranty period, broken or detached bracelet or necklace chains can be repaired free of charge. ★ If the product is cracked, damaged, or has a missing part due to external force or improper use, we will assess the damage and determine if repair is possible, charging a reasonable material fee if applicable. ★ Except for new product defects, where the buyer is responsible for return shipping costs, we will cover the shipping cost for returning the repaired item. For all other repairs, the buyer will be responsible for both outbound and return shipping costs. ★ Before returning an item for repair, please contact us to obtain a repair ID; otherwise, your request will not be processed. ★ Please ensure all returned items are placed in a sealed resealable bag and packaged with protective materials such as bubble wrap before shipping. We are not responsible for any further damage that may occur during transit. ★ Repair time is approximately 1 to 4 weeks, depending on the condition of the item and whether it needs to be sent back to the factory. If materials are out of stock or discontinued, especially for natural stones where identical or similar replacements may not be available, we may not be able to proceed with the repair without an alternative solution. We apologize for any inconvenience. ★ For items outside the warranty period or coverage, repairs will be provided on a quote basis. We reserve the right to refuse repair services.