999 Pure Silver Unsolvable Knot

《Material》 99.9% Pure Silver 《Size》 Please refer to images five and six for international ring sizing. You may also provide US or Hong Kong ring sizes to the designer, and we will assist with the conversion. 《Care Instructions》 Sterling silver naturally oxidizes and can darken when exposed to air; this is a normal occurrence. You can gently clean it using a soft toothbrush with alkaline cleaning agents like dish soap or toothpaste. For a simpler maintenance routine, consider adding our silver polishing cloth to your purchase. When not wearing your jewelry, store it in the complimentary gift box provided by our studio to minimize contact with air. In humid environments, sealing silver pieces in a zip-lock bag is an effective way to further prevent air exposure. 《Gift Options》 If you wish to send this as a gift but prefer not to handle shipping, we offer a complimentary personalized card service. Send us a private message with your message, and we will create a thoughtful gift for you. 《Share》 If you enjoy our products, please like and follow our social media! Your support is the best motivation for our creations. FB: 沐籟工藝設計工作室 (Mu Lai Craft Design Studio) IG: m.oonl_light LINE: @252uwgwe 《Product Warranty》 ★ As jewelry is a personalized and intimate item, returns or exchanges are not accepted unless the product is defective upon arrival, if the wrong item was shipped, or if it was damaged during transit. ★ For hygiene reasons, piercing jewelry such as earrings cannot be returned or exchanged. ★ Warranty Period: Six months. ★ Warranty Coverage: Defects upon arrival, detachment of clasps on bracelets or necklaces, detachment of hardware on leather goods. ★ Upon receiving your item, please inspect it immediately for accuracy. If there are any discrepancies or if the product is found to be defective due to shipping damage, please contact us within 7 days of delivery. We will assist you with the return, exchange, or repair process (for custom items). Please ship the original item back to us within 5 days of contact, along with the original packaging. Failure to return the item within the specified timeframe will be considered an automatic forfeiture of return/exchange rights. Please ensure the item remains in its original, unused condition, and that all packaging, including the outer box, accessories, inner and outer packaging, product cards or shipping invoices, random documents, and any gifts, are returned together. Returns cannot be accepted if any items are missing or if the product is damaged or incomplete. ★ Within the warranty period, bracelets or necklaces that break or detach at the connecting point can be repaired free of charge. ★ If the product is cracked, damaged, or a portion is lost due to external force or improper human use, we will assess the situation to determine if repair is possible and will charge a nominal fee for materials if applicable. ★ With the exception of shipping costs for returns due to new product defects, which will be covered by the buyer, we will cover the return shipping cost for repaired items. For all other repairs, the buyer is responsible for all round-trip postage. ★ Before sending any item for repair, please contact us to obtain a repair number; otherwise, your request will not be processed. ★ All items sent back for repair must be placed in a sealed zip-lock bag and packaged securely with protective materials such as bubble wrap before shipping. We are not responsible for any further damage that may occur during transit. ★ Repair times typically range from 1 to 4 weeks, depending on the condition of the item and whether it needs to be sent back to the factory for restoration. If materials are out of stock or discontinued, especially for certain natural stones where identical or similar replacements may not be available, we may be unable to complete the repair without an alternative solution. We appreciate your understanding. ★ For items outside the warranty period or scope, repairs will be provided on a quote basis. We reserve the right to refuse repair services.