14K | Bound Together_Necklace

| Design Concept | Two circles intertwined, Just like you and me, Forever bound together. * This piece can be worn in two ways. The circles are movable and can be detached from the chain. | Product Specifications | Material: 14K Gold Diamond: 1 pc Diamond Weight CARAT WEIGHT: 0.006ct (+/-0.005) ct Diamond Color Grade COLOR SCALE: DEF+ Diamond Clarity Grade CLARITY SCALE: VS1-VS2 Size: Main body approx. 8.45mm x 8.45mm Chain Length: Total length 40cm (38cm + 2cm extension chain) (including clasp) | Notes | * Size may vary by 0.5-1cm due to different measurement methods, which is considered normal. * All gold jewelry is Solid Gold (K SG). * All products in the store can be customized. If you wish to order different lengths or styles in 18K, 9K, or 925 Sterling Silver, please feel free to contact us for inquiries. | Order & Shipping | * All products are handmade. After order confirmation and payment, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In case of delays due to natural disasters or unforeseen circumstances during the shipping period, we will send a delayed shipping notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued manually for all products. If you require a company registration number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Customized items, lost gemstones, and damage caused by clear human factors are not covered by the warranty. Repairs may incur a fee depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone reattachment), please include the product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective product, please maintain its completeness and notify us within 3 days of receipt, providing photos of the defective area for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the product received. # Size: Size may vary by 0.5-1cm due to different measurement methods, which is considered normal. # Solder Points: Products are handmade with precise craftsmanship. However, minor solder points may be present, such as at the junction of the earring post and earring, or at necklace connections. Slight unevenness at these joints due to soldering is normal. # Gemstones: All gemstones used are natural. Therefore, each gemstone will have unique inclusions and textures. Natural black spots, lines, feather inclusions, and cotton-like textures within gemstones are normal. # Pearls: All pearls used are natural and unique. Each pearl possesses its own natural luster. While efforts are made to select pearls with consistent appearance, no two pearls will be exactly alike. | Return Policy | * All products (excluding customized items) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, and other accessories that arrived with the product. # Non-normal trial wear, where the product shows clear signs of prolonged wear and soiling. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered customized products and are not eligible for the 7-day appreciation period. * As per court rulings, customized products made according to consumer requests are not subject to the 7-day appreciation period, and therefore, customized products cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount still meets the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please thoroughly inspect your order before initiating a return. * If the return causes the order to no longer qualify for promotional discounts, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud hotline 165.