Melody of Love_Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Women's Ring: Diamond / Cubic Zirconia: 1 pc Diamond Weight: 0.02 ct (+/-0.005) carats Diamond Color Grade: DEF+ Diamond Clarity Grade: VS1-VS2 Men's Ring: Plain band, no diamond setting | Notes | * HYGGE ADORN uses international ring sizes. If you are unsure of your ring size, please refer to the size chart for measurement. For sizes outside of 9-13, please contact us. * All gold jewelry is Solid Gold (K SG). * Due to the gold content, 9K gold is prone to discoloration when cast in rose gold or yellow gold. Therefore, 9K gold is only available in white gold. * If you wish to order a 14K or 18K design, please contact customer service for inquiries. | Order & Shipping | * All products are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom orders). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will notify you of the revised shipping schedule. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * All products include a handmade invoice. If you require a company invoice, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, or damage due to apparent human factors are not covered under warranty. Repair fees may apply based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or for items not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective product, please maintain its original condition and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different display devices and settings. Please refer to the actual product color upon receipt. # Size: Measurements may have a slight error of 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather inclusions, or cotton-like patterns within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select consistent pearls, no two will be exactly alike. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is received until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns will not be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The product is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were included with the product. # Signs of prolonged wear and tear or dirt from non-normal try-on. # Modifications made to the product, such as additional engraving or adjustments to size or chain length. # Promotional gifts not returned. # Damage caused by human factors upon return shipment. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without a specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud hotline at 165.