Custom Full Body Pet Urn - Medium Size, Memorial for Fur Babies, Suitable for Medium Dogs & Cats

▋ Before placing an order, please read the "Ordering Notes" & "About Ashes" at the bottom of this page. Handmade items will have slight variations. **This is not 3D printed, so a 100% identical finished product is not possible.** Furthermore, everyone's perception of similarity differs. Once the artwork is completed, **no modifications or refunds will be possible.** If you are a perfectionist expecting an exact replica, please reconsider and perhaps compare with other options. Do not place an order if you have any doubts. ▋ Contents include: Custom Pet Figurine x1, M Urn x1, Custom Name Tag x1, Small Mat x1, Small Pillow x1, Desiccant x3, Sealing Glue x1 **(Additional accessories such as teddy bears, Santa hats, ball-chewing expressions, food bowls, etc., were add-on purchases specified by the previous customer)** ▋ About Ash Capacity and Urn Dimensions: **This table is based on ash volume. If you plan to include bones, please estimate the size yourself.** Q1: How do I estimate which size to use? • For ashes only: We generally estimate based on the pet's pre-passing weight (refer to the chart above). However, due to variations in bone density and constitution, the amount of ash from each pet can differ. • Ashes + some bones / full skeleton: There is limited data currently, making it difficult to accurately estimate the size and length of the skeletal remains. Additionally, the urns at Moonset House have limited capacity. It is recommended to confirm the actual volume and size after the pet has passed, and then decide on the urn size. Q2: What if I'm unsure about the amount of ashes? The safest approach is to ask your pet's funeral service provider if they can provide a temporary container. After cremation or aquamation, confirm the weight of the ashes or the dimensions of the skeletal remains before choosing a size. You can then transfer them to the urn upon receipt. (**Special reminder: For pets weighing over 20 kg, if they have a slender build, the amount of ash might be more than expected. In about 10% of cases, pets that are thinner have a "lighter weight but heavier ash" – in such situations, it is recommended to choose a larger size urn for safety.**) Q3: What if the ashes or bones don't fit after I receive the urn? • Reason 1: Sometimes, due to a pet's slender build, the proportion of bones is heavier, leading to a situation where they don't fit. • Reason 2: The moisture-proof bag or desiccant takes up space. You can remove the bag or desiccant, seal the urn, and store it in a dry place. • You can also have a portion of the ashes made into other jewelry or keepsakes. **(Due to hygiene and customization considerations, returns or exchanges are not possible after the product has been sold. We kindly ask pet parents to assess carefully beforehand.)** Q4: Are there any reference data? The following are experiences shared by pet parents, compiled and collected by Moonset House, for reference only. Due to variations in each pet's skeletal structure and the cremation/aquamation process, the actual volume will differ. ▋ About Moonset House Facebook: Moonset.B / Custom Pet Aromatherapy Instagram: Moonset.B 月落屋