Pet-exclusive Birthday Cake Retro Style Cake Pet Cake Handmade Pet Cake family.mao cake house

※ Decorative candles shown in the photos are not included. More celebration accessories can be purchased in the 'Accessories' section. (Comes with number or single candle) ※ All product reference images are for the 3-inch size. *** To prevent the cake from shifting or colliding during delivery due to shaking, a specially made "plastic round base" is used to secure the main body of the cake. This firmly attaches the cake to the base, and you will see it when you cut the cake. Please be careful when eating! ◆ This cake has four piping styles to choose from. Please refer to the product images. 〈A〉〈B〉〈C〉〈D〉 Each style can be chosen in two color schemes. ◆ Color schemes available Blue, Pink, Orange-Yellow, Green, Purple, Milk Tea, Black-Gray, White ◆ When selecting "Home Delivery," ordering steps and frequently asked questions: 《Step 1》Inquire if your desired delivery date can be accommodated and await a response. 《Step 2》Place your order after confirming that the delivery time can be arranged. 《Step 3》When ordering, please fill in the desired [Style] and [Color Scheme] in the remarks section. (If no remarks are made, a random combination will be used.) Please also provide the following information: • A photo of your pet (via message). • Pet's name and gender. • Whether you want a "single" or "number" candle. • Desired delivery date. • Desired delivery time slot: "Noon" before 13:00 "Afternoon" 14:00 - 18:00 【Size and Portion Guide】 〈 3-inch cake body 〉 Diameter approx. 6.5 cm, Height approx. 5 cm, Weight approx. 170 g Mini portion: approx. 1-2 meals Small portion: approx. 1 meal 〈 4-inch tall cake body 〉 Diameter approx. 9.5 cm, Height approx. 8 cm, Weight approx. 620 g Small portion: approx. 2-3 meals Medium portion: approx. 2 meals Large portion: approx. 1 meal 〈 5-inch tall cake body 〉 Diameter approx. 12 cm, Height approx. 8 cm, Weight approx. 1000 g Medium portion: approx. 4-5 meals Large portion: approx. 2-3 meals ※ The measurement range above does not include piping decorations. 【Frequently Asked Questions】 Q: Can I specify the delivery date? A: Delivery dates can be specified from Monday to Saturday (Saturday delivery is only available for the noon slot). This may change due to public holidays; please refer to Black Cat's announcements. Q: When do you recommend the cake to be delivered? A: The cake will be delivered frozen. We recommend delivery one or two days before the celebration. Refrigerate the day before the celebration to thaw. Q: Can I pick up at a convenience store? A: We currently do not offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photo is required? A: Please try not to crop the ears or face in the pet photo for the best results! 【Ordering Related Questions】 • Cakes should be ordered 10-15 days in advance. If you are unable to order within this timeframe, please message us to inquire about availability for your desired celebration date. • The cake will be delivered frozen and requires thawing time. Please schedule delivery for one or two days before the celebration, not on the celebration day itself. • Orders for custom toppers will be updated daily based on monthly order volume. You can place an order for delivery within the selected date range. • As this is a custom-made cake, production will only begin after the order is placed and payment is completed. If payment is overdue and the order is canceled by the system, it will be considered a forfeiture of the reservation, and no production will be arranged. • If you decide to cancel your order, you can request a cancellation up to seven days before the original delivery date. Cancellations made after this period will not be accepted. 【Additional Cake Accessories】 | Pet Birthday Topper Card | Blessing Card | Candles (single or number) | Birthday Hat | Cake Knife Each of the above is included once. Additional items can be purchased if needed. If you need a "Birthday Wreath Topper" or "Cake Plate," please purchase them separately in the accessories section. 【Ingredients】 • Ingredients used for each product are described in the product listing. If there are any ingredients your pet cannot consume, please note this in the remarks section, and they will not be added. • "Mashed potatoes + unsweetened fresh cream" are the main ingredients for cake piping decorations, with a ratio of 10 parts potato to 1 part cream. If your pet is allergic to these ingredients, "mashed sweet potato" can be used as a substitute for piping. Cakes piped with "mashed sweet potato" cannot have writing, and color and style options will be limited to the natural sweet potato color. 【Cake Body Ingredient Description】 • "Dog" cake: Meat + Broccoli + Carrot + Chia Seeds • "Cat" cake: Meat + Dried Fish Flakes + Chia Seeds • If there are no allergens, both dog and cat cakes can be enjoyed by both pets. • The meat for the cake body will be filled into the mold to the specified amount. The amount of moisture lost during baking may vary with each batch. The "Size and Portion Guide" is for reference only. 【Color Scheme and Style】 • Piping colors are achieved using natural fruit and vegetable powders. • Please specify your desired style and color scheme in the remarks section when ordering (if no remarks are made, we will choose a combination for you). Cookie pairings are random. • Due to variations in color perception among different designers, only color schemes can be selected. The depth of color within each scheme will be determined by the designer. 【Thawing Instructions】 • It is recommended to refrigerate and thaw the cake for at least 12 hours before the celebration. If it is still frozen, allow it to thaw at room temperature or microwave on low power. Consume within 2-3 days. • If thawed entirely at room temperature, it will take about 1-2 hours. Some water may appear during thawing, which is normal. • For fully frosted cakes, a protective bubble wrap will be placed around the sides during shipping. Please remove this bubble wrap while the cake is still frozen to prevent sticking. • When refrigerating or freezing the cake, keep it inside the cake box to prevent the cake surface from drying out due to direct exposure to cold air in the refrigerator, which can cause severe cracking. 【Shelf Life】 • When received frozen, the cake can be stored in the freezer for 15-20 days, or in the refrigerator for 2-3 days. 【About Fondant Figurines】 • Fondant figurines can only be added when purchasing a cake; they are not sold separately. • Fondant figurines are customized to the pet's appearance and fur color. Our shop's style for fondant figurines is cute and cartoonish. • Fondant figurines are made from fondant, which is composed of a large amount of sugar. It is not recommended for pets to consume. • Upon receiving the fondant figurine, you can let it warm up at room temperature. It may appear sticky due to condensation; it will gradually dry out over time. • Storage: Once the fondant figurine has dried, store it in a cool, dry place. 【Shipping Information】 • Black Cat low-temperature delivery incurs an additional fee of 160 NTD. • For deliveries to outlying islands (Penghu, Kinmen, Matsu, Green Island), please inform us separately, as shipping fees differ from mainland Taiwan. • The following areas are not serviced for package delivery: Magong City, Penghu County (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Cangyu Island, Yuanbei Island); Lieyu Township, Kinmen County (Dadan Island, Erdan Island), Wūqiu Township; Lanyu Township, Taitung County; Diaoyutai Islands, Dongsha Islands, Nansha Islands. • Cake delivery carries inherent risks. While we take the utmost care in packaging to prevent damage, unforeseen circumstances during transit may occur. Displacement, broken cookies, minor damage to piping, or small parts falling off the cake topper (such as the nose or ears) are not covered by compensation. The risk must be borne by the customer. • We take photos before shipping. Please unbox and inspect the cake immediately upon arrival for any "severe damage rendering it misshapen" or "thawing and spoilage." If there are any issues, please take photos and contact us as soon as possible for further assistance. • For delivery-related matters requiring special instructions for the driver, please include them in the order remarks, and we will add them to the delivery slip to remind the driver. • During peak delivery periods (Chinese New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11, etc.) before holidays, Black Cat cannot guarantee next-day delivery. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the event. • Due to high shipping volumes during peak periods, delivery quality may be unstable. Please schedule delivery in advance to avoid these peak periods. We are not responsible for any damage to cakes delivered during the announced peak delivery periods. Please consider carefully before ordering. • While delivery dates can be specified, if the delivery company encounters unforeseen circumstances during transit (such as inability to contact the recipient or no one available at the delivery address due to personal reasons) or unavoidable factors (such as typhoons or natural disasters) that cause delays, we are not liable for compensation. • If ordering two or more cakes to be shipped to different addresses, please place separate orders. 【Delivery Date Suggestions and Regulations】 • Please try to schedule delivery 1-2 days before the celebration date. This provides a buffer in case of unforeseen circumstances during transit on the scheduled delivery day. • If you need to send a cake to a location like a B&B, hotel, or restaurant for a celebration, please arrange for delivery to the celebration venue in advance. The venue can then store the cake appropriately, preventing issues with same-day non-delivery. • If the cake is not delivered on the specified date and time, please contact Black Cat customer service or us before 17:00 on that day to inquire about the status and resolve the issue. This is to avoid delays in processing after the Black Cat station closes for the day. Late inquiries cannot be processed. • If the recipient needs to be contacted by phone upon arrival, please inform us. We will specifically note this for the driver to prevent them from leaving if no one is available at the delivery address. • If you are unsure if someone will be available to receive the delivery or if the recipient can be reached by phone, we recommend picking up the package yourself from the local Black Cat operating station during business hours. Please inform us in advance if you wish to do so. • For urgent orders (where the earliest possible delivery date is the celebration date itself), if delivery is not made as scheduled due to reasons covered in the "Shipping Information" or "Delivery Date Suggestions and Regulations" sections, we are not liable for compensation. 【Package Tracking and Delivery Information Changes】 • A Black Cat tracking number will be sent to your email once the package is shipped. You can track the delivery progress by calling Black Cat customer service on the delivery day with the tracking number (customer service hours: 09:00 - 18:00), or by visiting the Black Cat website. • After the package has been shipped, if you need to change recipient information, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in these ordering instructions. ※ Instagram🦴family.mao FB🐶@family.mao