Purchasing Notes:
1. Proxy Purchasing Process:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase.
・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline.
・Please complete the Real-name Authentication within 3 days after the order is placed. If the Real-name Authentication is not completed, the cross-border package cannot be delivered, and the order will be automatically canceled by the system.
2. Product Inventory:
・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock.
・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order.
・If all items in the order are out of stock, the system will automatically cancel the order.
3. Refund & Exchange Policy:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns.
・Return Process
1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted.
2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused.
3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged.
4. Contacting Customer Support
・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats.
・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png
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Alcohol and tea
Add the broth
With lid
Bowl-shaped pouring device.
Tea strainer is not included.
The lid can also be used as a plate.
It has a brass handle.
It is removed when shipped.
Please install after pre-treatment.
Please refer to the photo for installation instructions.
Hardware will be shipped separately or installed
Please let us know your preferences.
On the inside, it is smooth and
Easy to wash,
The exterior has a rusty look.
Non-slip,
The more you use it, the more flavor it develops.
Please be sure to read our "Notice" before purchasing or using the product.
For items that have held water for a long time, such as pouring vessels and cups,
Put the bowl, water, rice, and rice flour in a pot and bring to a boil over low heat.
Leave it on the heat for 30 to 40 minutes, then turn off the heat.
Leave it for 24 hours and then seal it.
The same rust glaze is here↓
Size, weight and volume: h85x128x173mm 270g
h85x128x183mm 287g/180cc
Lid: h17d126w126 187g
Handle: Brass w3t1mm (h178-179mm when installed)
