Pet Party Cake, Happy Face Cake, Meat Cake, Dog Cake, family.mao cake house

※ This 3-inch design is limited to one pet portrait. ※ This 4-inch design can accommodate up to two pet portraits, with different pricing for each additional portrait. Pet portraits are made from mashed potatoes and are safe for your pet to consume. Each portrait comes with a decorative small birthday hat (color randomly selected). Coloring is done using fruit and vegetable powders. If the pet's fur color is unique and cannot be matched with fruit and vegetable powders, edible food coloring will be used as a substitute. Please inform us in advance if you have any concerns. Otherwise, fruit and vegetable powders will be used to achieve the closest possible color. Portrait designs are shown in the examples and are in a cute, cartoonish style. Please reconsider if you are looking for a realistic style! ◆ Choose one color scheme: Blue, Pink, Orange-Yellow, Green, Purple, Milk Tea, Black-Gray, White ◆ When selecting "Home Delivery," ordering steps and frequently asked questions: 《Step 1》Inquire about your desired delivery date to see if we can accommodate your order and await our response. 《Step 2》Once the delivery time is confirmed as arrangeable, you may place your order. 《Step 3》When ordering, please fill in the "Design" and "Color Scheme" in the remarks section (if not specified, a random combination will be used). Please also provide the following information: • One photo of your pet (sent via message). • Name and gender. • Whether you want a "single" candle or a "number" candle. • Desired delivery date. • Desired delivery time slot: "Lunch" before 13:00 "Afternoon" 14:00 - 18:00 【Size and Portion Guide】 〈4-inch cake meat body〉 Diameter approximately 9.5 cm, height approximately 5 cm, weight approximately 370 g Small size: approx. 2 meals Medium size: approx. 1 meal ※ The measurements above do not include the piped decorations. 【Frequently Asked Questions】 Q: Can I specify the delivery date? A: Delivery dates can be specified from Monday to Saturday (Saturday delivery is only available during the lunch slot). This may change on public holidays; please refer to the latest announcements from Black Cat. Q: When do you recommend the cake to arrive? A: Cakes arrive frozen. We recommend delivery one or two days before the celebration. Refrigerate the cake the day before the celebration to thaw for the next day. Q: Can I pick up at a convenience store? A: We do not currently offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photos are needed? A: Please try to include the pet's ears and face in the photo for the best results! 【Ordering Related Questions】 • It is recommended to order cakes 10-15 days in advance. If you are unable to order within this timeframe, please message us to inquire if we can make the cake before your pet's birthday. • Cakes are delivered frozen and require thawing time. Please select a delivery date one or two days before the celebration, not on the celebration day itself. • Orders for additional fondant figures will be updated daily based on the current order volume for the month. You can place an order for delivery within the specified date range. • As these are custom cakes, production will only begin after the order is placed and payment is completed. If payment is overdue and the order is canceled by the system, it will be considered a forfeiture of the reservation, and production will not be arranged. • If you decide to cancel your order, you can submit a cancellation request up to seven days before the original delivery date. Cancellations made after this period will not be accepted. 【Additional Cake Accessories】 • Pet birthday cake topper • Blessing card • Candles (single or number) • Birthday hat • Cake knife Each of the above is included once. Additional items can be purchased separately. If you need a "birthday wreath topper" or "cake flower plate," please visit the accessory purchase area to buy them separately. 【Ingredients】 • Ingredients used for each design are described in the product listing. If there are any ingredients your pet cannot consume, please note this in the remarks section, and they will not be added. • "Mashed potato + unsweetened fresh cream" is the primary ingredient for piped decorations, in a ratio of 10 parts potato to 1 part cream. If your pet is allergic to these ingredients, "mashed sweet potato" can be used for piping instead. However, piping with mashed sweet potato does not allow for writing on the cake or color and design selection, and will be purely sweet potato colored. 【Cake Body Ingredient Description】 • "Dog" cake: Meat + broccoli + carrot + chia seeds • "Cat" cake: Meat + dried fish flakes + chia seeds • If there are no allergens, both dog and cat cake bodies can be enjoyed by all pets. • The meat filling will be packed into the mold in the specified portion. The amount of moisture lost during baking varies with each batch. The "Size and Portion Guide" on our site is for reference only. 【Color Scheme and Design】 • Piping colors are achieved using natural fruit and vegetable powders. • When ordering, please specify your desired design and color scheme in the remarks section (if not specified, we will choose for you). Cookie pairings are random. • Due to differences in designers' sensitivity to color tones, only color schemes can be selected. The depth of color will be determined by the designer. 【Thawing Instructions】 • It is recommended to refrigerate and thaw the cake for at least 12 hours before the celebration. If it is still frozen, let it thaw at room temperature or microwave on low power. Consume within 2-3 days. • If thawing entirely at room temperature, it will take about 1-2 hours. Some water may appear during the process, which is normal. • For fully frosted cakes, a protective bubble wrap border will be placed around the cake during shipping. Please remove the bubble wrap while the cake is still frozen to prevent sticking. • When refrigerating or freezing the cake, please keep it inside the cake box to prevent the cake from drying out due to direct exposure to the cold air in the refrigerator during thawing or storage, which can cause severe cracking on the surface. 【Shelf Life】 • When received frozen, the cake can be stored in the freezer for 15-20 days, or in the refrigerator for 2-3 days. 【About Fondant Figures】 • Fondant figures can only be added as an extra purchase when buying a cake; they are not sold separately. • Fondant figures are custom-made to resemble the pet's appearance and fur color. Our shop's style for fondant figures is cute and cartoonish. • Fondant figures are made from fondant, which is composed of a large amount of sugar. It is not recommended for pets to consume. • When you receive the fondant figure, you can take it out to room temperature to warm up. It may feel sticky due to condensation during this process, but it will gradually return to a dry state after some time. • Storage: Once the fondant figure has returned to a dry state, store it in a cool, dry place. 【Shipping Information】 • Black Cat low-temperature delivery incurs an additional shipping fee of 160 NTD. • For deliveries to outlying islands (Penghu, Kinmen, Matsu, Green Island), please inform us separately, as shipping fees differ from the mainland. • The following areas are not serviced for package delivery: Magong City, Penghu County (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Dacangyu Island, Yuanbei Island); Lieyu Township, Kinmen County (Dadan Island, Erdan Island), Wūqiū Township; Lanyu Township, Taitung County; Diaoyutai Islands, Dongsha Islands, Nansha Islands. • Cake delivery carries inherent risks. We will do our utmost to ensure protective measures, but unforeseen circumstances during transit may occur. Displacement, broken cookies, minor damage to piping, or detached parts of the pet portrait (such as the nose or ears) are not covered by compensation, and the risk must be borne by the customer. • We take photos before shipping. Please unbox and inspect the cake immediately upon receipt for "severe damage rendering it misshapen" or "spoilage due to temperature loss." If there are any issues, please take photos and contact us as soon as possible for further assistance. • For delivery-related matters requiring special instructions for the driver, please include them in the order remarks, and we will add them to the delivery slip to remind the driver. • During peak delivery periods (e.g., Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), Black Cat cannot guarantee next-day delivery due to high volume. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the event. • Due to high delivery volumes during peak seasons, shipping quality may be unstable. Please schedule delivery in advance to avoid these periods. We are not responsible for any damage to cakes delivered during the officially announced peak delivery periods. Please consider carefully before ordering. • While delivery dates can be specified, we are not responsible for delays caused by unforeseen circumstances such as the delivery company being unable to contact the recipient, no one being available at the delivery address due to personal reasons, or unavoidable events (e.g., typhoons, natural disasters). • If ordering two or more cakes to be sent to different addresses, please place separate orders. 【Delivery Date Suggestions and Regulations】 • It is best to have the cake delivered 1-2 days before the celebration. This provides a buffer in case of unforeseen circumstances during transit on the scheduled delivery day. • If you need to send a cake to a location like a guesthouse, hotel, or restaurant for a celebration, please arrange for delivery to the celebration venue in advance. Have the venue staff receive and store it properly to avoid non-delivery on the day. • If the cake is not delivered on the specified date and time, please contact Black Cat customer service or us before 17:00 on that day. We will investigate the situation and clarify the issue. Failure to do so before the Black Cat branch closes will result in a delay in resolution until the next business day, and we will not be responsible for late reporting. • If the recipient needs to be contacted by phone upon arrival, please inform us. We will add a note to remind the driver to prevent them from leaving if no one is available at the delivery address. • If you are unsure if someone will be available to receive the delivery or if the recipient can be reached by phone, we recommend picking up the package yourself from the local Black Cat operating station during business hours. Please inform us in advance if you wish to do so. • For urgent orders (where the earliest possible delivery date is the celebration day), if the delivery is not made as scheduled due to the reasons mentioned in the "Shipping Information" and "Delivery Date Suggestions and Regulations" sections, we are not liable for compensation. 【Package Tracking and Delivery Information Changes】 • You will receive a Black Cat tracking number via email once the package is shipped. To check the delivery progress, you can call Black Cat customer service on the delivery day with your tracking number (customer service hours: 09:00 - 18:00) or check the delivery progress on the Black Cat website. • After the package has been shipped, if you need to change the recipient's information, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in these ordering instructions. ※ Instagram🦴family.mao FB🐶@family.mao