Custom Pet Portrait Big Spender Dog Mirror Phone Case (MagSafe) iPhone

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name addition. Please note the name in the order comments. • Features MagSafe magnetic compatibility, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs anytime. • Compatible with multiple iPhone models. Please select your model from the dropdown list above. • The artist will draw a pet's headshot. For a full-body portrait, an additional HK$80 per pet applies. You can add this service here: https://hk.pinkoi.com/product/YTWiqUDh https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a preview via Pinkoi's messaging system. Please let us know if you have any feedback, and we will strive to make the portrait perfect! We will not proceed with production until you confirm the portrait, so you can be assured that the product you receive is exactly as you approved. During peak seasons or when order volume is high, artists may require a little more time. If you request a change of photo after placing an order, we will charge a HK$80 drawing fee per pet, as the artist will need to redraw it. Once a portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I provide my own photos for customization, can I display multiple pet portraits on one product?** Yes. You can provide one photo containing all your pets, or individual photos for each pet. The artist will draw them all on the same product. The product price includes the drawing of one pet. An additional HK$80 drawing fee will be charged for each extra pet. You can contact us for more details through the "Contact Designer" function on your Pinkoi order page. **I'm not sure if the photo I provided is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist feels the photo is not ideal, we will let you know. **Does the custom product price include the illustration file?** The custom product price includes the drawing service for one pet and the physical product, but not the illustration file. We will send you a watermarked image when we confirm the sketch with you. Please rest assured, the watermark will not appear on the printed product. We do not currently sell the drawing files. **Will you use the illustrations from my custom orders to create products for sale?** Please rest assured, we will not. All portraits are digitally drawn by our professional artists, and our company owns the copyright to the illustrations. We may have the opportunity to display these drawings as samples in public places or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom order illustrations to create products for sale. The animal designs in our existing gallery are drawn from reference photos that have commercial and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, this is normal! Product colors may vary depending on the environment and the display settings of your browsing device. There may be color differences between the actual product color and the sketch displayed on the screen. The depth of product color is a personal perception and varies from person to person. Please confirm that you can accept color variations before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request cancellation within two hours of providing the photos for drawing, we will charge a HK$80 drawing fee per pet. This is because when you place an order, we simultaneously send the uploaded pet photos to the artist, and they may have already started drawing. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a production error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue, and we will assist you as soon as possible. The replacement guarantee does not apply in the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, taste, etc. - Color differences, variations in color depth, etc., between website photos, illustration sketches, and the actual product due to different computer screen resolutions. - Loose threads, marking dots, extremely small stains, etc. All product dimensions in our store are measured manually, and there may be some errors due to different measurement methods. We appreciate your understanding.