14K | Ocean Tear Ring

| Design Philosophy | A gentle curve design paired with a light blue sapphire. | Product Specifications | Material: 14K Gold Sapphire: 1 pc Sapphire Size: 2.3mm Diamond: 2 pcs Diamond Carat Weight: 0.016ct (+/-0.005) ct Diamond Color Scale: DEF+ Diamond Clarity Scale: VS1-VS2 | Notes | * All K-gold jewelry is Solid Gold (K SG). * HYGGE ADORN uses international ring sizing. If you are unsure of your size, please refer to our size chart. All items can be custom-made. For sizes outside of 5-12, or for custom orders in 18K, 9K, or 925 sterling silver, please contact us. | Order & Shipping | * All items are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding special custom orders). If you need an item urgently, please contact us to inquire. * In the event of natural disasters or unforeseen circumstances that cause delivery delays, we will notify you. We appreciate your understanding. * Shipments are handled by logistics partners and convenience store delivery services. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued for all orders. If you require a company invoice, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-caused damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, or damage due to clear human factors are not covered by the warranty. Repairs may incur a fee depending on the situation. * Lost warranty cards will not be reissued; please keep them safe. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN. * All shipping costs for after-sales service (both ways) are the responsibility of the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment) require the enclosed product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Due to variations in display devices and settings, color differences may occur. Please refer to the actual product color upon receipt. # Size: Slight measurement discrepancies of 0.5-1 cm are normal due to different measurement methods. # Solder Points: While crafted with precision, handmade items may have minor solder points, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, internal fractures, or cloudiness within gemstones are normal. # Pearls: All pearls are natural and unique, possessing their own natural luster. While we select pearls for consistency, they will not be identical. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, starting the day after the item is signed for. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and shipping carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Signs of prolonged wear and tear or soiling from non-standard trial use. # The item has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The item is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order total remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have fully inspected the items before initiating a return. * If a return causes the order to no longer qualify for promotional discounts, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN may blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages requesting such information, please do not provide any details. Contact us for verification or call the police anti-fraud hotline at 165.