999 sterling silver flying seed pendant

《Materials》 Pendant: 99.9% sterling silver Chain: 92.5% sterling silver 《Care Instructions》 Sterling silver jewelry tends to oxidize and darken when exposed to air; this is a normal occurrence. You can clean it using a soft-bristled toothbrush with alkaline cleaning agents like dish soap or toothpaste. Alternatively, you can purchase silver polishing cloths from our shop for an easier daily maintenance routine. When not wearing your jewelry, store it in the small box provided by our studio to minimize contact with air. If you are in a humid environment, sealing your silver jewelry in a ziplock bag is an effective way to further prevent direct contact with air! 《Gift Service》 If you're looking to send a gift and prefer not to handle shipping yourself, we offer a complimentary card-writing service! Send us a private message with your message, and we'll complete the gift setup for you. 《Follow Us》 If you love our products, please like and follow our social media! Your support is the greatest motivation for our creations. FB: 沐籟工藝設計工作室 (Mù Lài Craft Design Studio) IG: m.oonl_light LINE: @252uwgwe 《Product Warranty》 ★ As jewelry and accessories are personalized and intimate items, we do not accept returns or exchanges except for new product defects, incorrect items shipped, or damage incurred during transit. ★ For piercing jewelry such as earrings, returns or exchanges are not accepted due to hygiene reasons. ★ Warranty Period: Six months. ★ Warranty Scope: New product defects, detachment of bracelet or necklace clasps, detachment of leather goods hardware, etc. ★ Upon receiving your item, please inspect it immediately for accuracy. If there are any issues such as an incorrect item or new defects caused during shipping, please contact us within 7 days of arrival. We will assist you with returns, exchanges, or repairs (for custom orders). Please return the original item with its packaging within 5 days of contact. Failure to return within the timeframe will be considered an automatic forfeiture of return/exchange rights. Please maintain the completeness of the item; it must be in 'brand new, unused condition.' All packaging, including the original box, accessories, inner and outer packaging, product cards or shipping slips, accompanying documents, and any gifts, must be returned together. Returns will not be accepted if any parts are missing or if the item is damaged or incomplete. ★ Within the warranty period, if your bracelet or necklace breaks or detaches, it can be repaired free of charge. ★ If the product is broken, damaged, or a part is lost due to external impact or improper human use, we will assess the situation to determine if it can be repaired and will charge a reasonable material fee. ★ For defects occurring within the warranty period, the buyer is responsible for return shipping costs, and we will cover the cost of sending the repaired item back. For all other repairs, the buyer is responsible for round-trip postage. ★ Before sending an item for repair, please contact us to obtain a repair number; otherwise, it will not be processed. ★ All items sent back for repair must be sealed in a ziplock bag and packaged with protective materials such as bubble wrap before shipping. We are not responsible for any further damage that may occur during transit. ★ Repair time is approximately 1 to 4 weeks, depending on the condition of the item, and may require sending it back to the factory. If materials are out of stock or discontinued, especially for certain natural stones where identical or similar replacements may not be available, we may not be able to repair it without an alternative solution. We apologize for any inconvenience. ★ Items outside the warranty period or scope will be repaired on a quote basis. We reserve the right to refuse repair services.