Copenhagen Letter

【About the Product】 +Each natural gemstone is unique and will not be 100% identical. Internal cloudiness, inclusions, or minor cracks are normal characteristics of natural stones. (The gemstone you receive may have different patterns from the one pictured.) +Handmade jewelry may have slight variations and minor marks from the crafting process, which are not considered defects. We appreciate your understanding. +For hygiene reasons, jewelry (earrings, studs, necklaces, rings, bracelets, etc.) is considered a personal item. Therefore, there is no appreciation period, and returns or exchanges will not be accepted based on personal hygiene principles. +Returns or exchanges will also not be accepted for reasons such as not meeting expectations, personal dislike, or unsuitability (excluding defective items). *Please consider potential color differences on your phone or computer screen before purchasing. 【Care Instructions】 +It is recommended not to wear jewelry while showering for extended periods and to avoid direct contact with body wash. (This is especially important for moonstone, freshwater pearls, and opals.) Rinsing with water after washing your hands is generally acceptable. +Avoid heavy pressure, collisions, and scratches. +Refrain from prolonged exposure to hot springs, seawater, swimming pools, perfumes, cosmetics, sunscreen, and other chemicals. +Oxidation is a normal phenomenon. When not wearing the jewelry, wipe it with a silver polishing cloth and store it in a preservation bag to isolate it from air and prevent oxidation. 【Warranty】 Handmade items come with a six-month warranty for free repairs (round-trip shipping fees apply). This includes: severe deformation of rings, broken elastic cords, snapped chains, or damaged clasps. The lifespan of your jewelry depends on how well it is cared for. Please handle delicate pieces with care during daily wear. For repairs needed after six months, please message us on IG or FB for a quote. "No item can be preserved forever; cherishing your jewelry will significantly extend its lifespan." For more pieces and inquiries, feel free to message us on IG: lille_kasse