Pet Cake Cloud Cake Upgrade Pet Meat Cake Fur Family Cake House

※ This listing price does not include fondant toppers; toppers require an additional purchase. ◆ This cake allows for a maximum of three color schemes. Blue, Pink, Orange-Yellow, Green, Purple, Milk Tea, Black-Gray, White ◆ Ordering Steps and FAQs for "Home Delivery": 《Step 1》Inquire if your desired delivery date can be accommodated and await confirmation. 《Step 2》Place your order once the delivery date is confirmed. 《Step 3》When placing your order, please specify the [Design] and [Color Scheme] in the remarks section. (If no remarks are made, the design and colors will be chosen randomly.) Additionally, please provide: · One photo of your pet (sent via platform message) · Pet's name and gender · Candle preference: "single stick" or "number" · Desired delivery "date" · Desired delivery time slot: "Lunch" (before 13:00) "Afternoon" (14:00 - 18:00) 【Size and Serving Guide】 〈 4-inch Heightened Meat Cake 〉 Diameter approx. 9.5 cm, Height approx. 8 cm, Weight approx. 620 g Small breeds: approx. 2-3 meals Medium breeds: approx. 2 meals Large breeds: approx. 1 meal ※ The above measurements do not include piped decorations. 【Frequently Asked Questions】 Q: Can I specify the delivery date? A: Delivery dates can be specified from Monday to Saturday (Saturday delivery is only available for the morning slot). This may be subject to change on national holidays; please refer to Black Cat's announcements. Q: When do you recommend the cake to be delivered? A: The cake will arrive frozen. We recommend delivery one or two days before the celebration. Place it in the refrigerator to thaw the day before and it will be ready by the next day. Q: Can I pick up at a convenience store? A: We currently do not offer convenience store pickup or cash on delivery. We use Black Cat's low-temperature frozen home delivery service. Q: What kind of pet photo is needed? A: Please provide a photo where the pet's ears and face are mostly visible for the best results. 【Order-Related Questions】 · It is recommended to book cakes 10-15 days in advance. If you are unable to book within this timeframe, please message us to inquire about availability before your pet's birthday. · Cakes are delivered frozen and require thawing time. Please schedule delivery for one or two days before the celebration, not on the celebration day itself. · Orders for add-on fondant toppers are updated daily based on the month's order capacity. Orders can be placed for any date within the available delivery options. · As these are custom cakes, production will only commence after the order is placed and payment is completed. If payment is overdue and the order is canceled by the system, it will be considered a forfeiture of the reservation, and production will not be scheduled. · If you decide to cancel your order, you may do so up to seven days before the original delivery date. Cancellations requested after this period will not be accepted. 【Additional Cake Accessories】 | Pet Birthday Card | Blessing Card | Candles (single stick or number) | Birthday Hat | Cake Knife Each item is included once; additional items can be purchased separately. If you require a <Wreath Topper> or <Mini Flower Plate>, please visit the accessory add-on section. 【Ingredients】 · Ingredients used for each cake model are described in their respective listings. If there are any ingredients your pet cannot consume, please specify this in the remarks section for exclusion. · <Mashed Potatoes + Unsweetened Coconut Milk> are the primary ingredients for piped decorations. The ratio is 2 parts potato to 0.1 parts unsweetened coconut milk. If your pet is allergic to these ingredients, they can be substituted with <Mashed Sweet Potato> for piping. Cakes piped with sweet potato will not be available in written messages, and color/design options will be limited to the natural sweet potato color. 【Main Cake Body Ingredients】 · <For Dogs>: Meat + Broccoli + Carrot + Chia Seeds · <For Cats>: Meat + Crushed Dried Fish + Chia Seeds · If there are no allergens, both dog and cat cakes can be enjoyed by both pets. · The meat filling for the cake body will be packed to the mold's capacity. The amount of moisture lost during baking may vary with each batch, so the [Size and Serving Guide] is for reference only. 【Color Schemes and Designs】 · Piped decorations are colored using natural fruit and vegetable powders. · Please specify your desired design and color scheme in the remarks section when ordering. (If no remarks are made, we will select them for you.) Cookies are randomly paired. · As different designers have varying sensitivities to color tones, only color schemes can be chosen; the depth of color will be determined by the designer. 【Thawing Instructions】 · It is recommended to refrigerate the cake for at least 12 hours before the celebration. If it is still frozen, you may thaw it at room temperature or use a microwave on low heat. Consume within 2 days. · Thawing at room temperature takes approximately 1-2 hours. Some moisture release during this process is normal. · For fully frosted cakes, a protective bubble wrap collar will be placed around the cake during shipping. Please remove this collar while the cake is still frozen to prevent sticking. · When refrigerating or storing frozen, keep the cake inside its box to prevent the cake's surface from drying out due to direct exposure to cold air in the refrigerator, which can lead to severe cracking. 【Shelf Life】 · When received frozen, the cake can be stored frozen for 15 days, or refrigerated for 3 days. 【About Fondant Toppers】 · Fondant toppers can only be purchased as an add-on when buying a cake; they are not sold separately. · Fondant toppers are customized based on the pet's appearance and fur color, in a cute chibi style. · Fondant is made primarily from sugar and is not recommended for pet consumption. · Upon arrival, fondant toppers may appear sticky due to moisture from temperature changes. They will gradually return to a dry state after some time at room temperature. · Storage: Once dry, store fondant toppers in a cool, dry place. 【Shipping Information】 · Black Cat low-temperature home delivery incurs a shipping fee of NT$160. · For delivery to outlying islands (Penghu, Kinmen, Matsu, Green Island), please notify us separately as shipping fees differ from the main island. · The following areas are not serviced for package pickup or delivery: Magong City, Penghu County (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Cangyu Island, Yuanbei Island); Lieyu Township, Kinmen County (Dadan Island, Erdan Island), Wūqiu Township; Lanyu Township, Taitung County; Diaoyutai Islands, Dongsha Islands, Nansha Islands. · Cake delivery carries inherent risks. While we take utmost care with protective measures, unavoidable circumstances during transit may occur. Displacement, broken cookies, minor damage to piped decorations, or small parts of figurine details (e.g., broken nose or ears) are not eligible for compensation. The risk is assumed by the buyer. · We take photos before shipping. Please unbox and inspect your cake immediately upon receipt for any "severe damage rendering it misshapen" or "temperature loss causing spoilage." If issues arise, please provide photos and contact us promptly for further assistance. · For delivery-related instructions, you may leave a remark when ordering, and we will relay it to the delivery driver. · During peak delivery periods (e.g., Chinese New Year, Dragon Boat Festival, Mid-Autumn Festival, Double 11), Black Cat cannot guarantee next-day delivery. Please order in advance and schedule delivery 2-3 days before the celebration to avoid missing the event. · Due to high delivery volumes during festive periods, delivery quality may be unstable. We strongly advise scheduling delivery in advance to avoid these peak times. We are not responsible for damages to cakes delivered during the officially announced peak delivery periods. Please consider this carefully before ordering. · While delivery dates can be specified, we are not liable for delays caused by unforeseen circumstances during transit, such as the recipient being unreachable, no one being available at the delivery address due to personal reasons, or unavoidable factors like typhoons or natural disasters. · If ordering two or more cakes for delivery to different addresses, please place separate orders. 【Delivery Date Recommendations and Regulations】 · It is best to schedule delivery 1-2 days before the birthday to allow for unforeseen transit delays and provide a buffer. · If delivering to locations like B&Bs, hotels, or restaurants for a celebration, please arrange for earlier delivery to the venue so it can be properly stored by the establishment, preventing same-day non-delivery issues. · If the cake is not delivered on the specified date and time, please contact Black Cat customer service or us by 17:00 on the same day to investigate and resolve the issue. This is to prevent delays in resolution that may occur after the Black Cat station closes for the day. We are not responsible for issues reported after this time. · If the recipient needs to be contacted by phone upon arrival, please inform us so we can add a special note for the driver to prevent them from leaving if no one is available at the delivery address. · If you are unsure if someone will be available to receive the delivery, or if the recipient can be reached by phone, we recommend picking up the package yourself from your local Black Cat service center during operating hours. Please inform us in advance if this is your preference. · For urgent orders (where the earliest possible delivery date is the celebration day), if delivery is not made according to the regulations in the "Shipping Information" and "Delivery Date Recommendations and Regulations" sections, we are not liable for compensation. 【Package Tracking and Delivery Information Changes】 · A Black Cat tracking number will be sent to your email after the package is shipped. You can track your delivery progress by calling Black Cat customer service on the delivery day using the tracking number (customer service hours: 09:00 - 18:00), or by visiting the Black Cat website. · If you need to change recipient information after the package has been shipped, please call Black Cat customer service and provide the tracking number to make the changes. ※ By placing an order, you agree to the terms and conditions outlined in these ordering instructions. ※ Instagram🦴family.mao FB🐶@family.mao