Cleaning and maintenance
●Leather
- Wipe dry immediately or blow dry at low temperature in case of water
-The leather can be covered with plastic wrap before washing the bag
- Weekday maintenance can be wiped with leather lotion or leather maintenance oil
●Hardware
Be sure to wipe dry after cleaning to avoid rust
●Canvas
Spot cleaning: Dip a toothbrush with soap and lightly brush the stains, press dry with a dry cloth, and blow dry with a hair dryer
All cleaning: Please wet all the canvas parts with water to avoid color difference after drying
After drying, please use high temperature steam to separate the cloth to iron, keep the shape of the bag and can be durable
Please use moisture-proof products when storing, and use a plastic bag to seal it tightly to avoid mold
Paraffin canvas will have natural creases, which can be smoothed by hand after heating with a hair dryer or steam iron to make the creases disappear
Precautions
●Warranty
Hardware and sutures falling off due to non-human, external force and improper use within one year can be repaired free of charge.
quoi quoi cloth knows to reserve the right to judge product problems.
● Precautions
▪ Color difference▹ There may be some color difference for online shopping products due to different screen and monitor settings.
▪ Differences▹ The products are handmade, and each work is slightly different and special.
▪ Printing▹ It is normal for each piece of fabric to be slightly different due to the cutting relationship.
▪ Hardware▹ Each batch of hardware may be slightly different in style and will be shipped randomly.
▪ Dimensions▹ Items are handmade and may vary slightly in size, not a defect.
▪ Competitors who do not agree with the meaning, perfectionists, high bidders and those who cannot wait, please do not place a bid. Subscribing to purchase means agreeing and understanding the content of the product. To show respect to the designer/producer, accept a rating of less than four stars.
●Instructions of vegetable tanned cowhide made in Tuscany, Italy
▪ Dander▹ In order to preserve the natural luster and texture of the leather, no back cover treatment has been done. It is normal for the leather to have a rough surface on the back. At the beginning of use, the loose wool fibers will fall off naturally, and the dandruff will gradually decrease over time.
▪ Color ▹ The color of the leather will gradually deepen with the use of time, and produce a natural luster.
▪ Hand feel▹ The hardness of each batch of leather is slightly different.
▪ Texture▹ Genuine leather must have natural textures such as scars, growth marks and pores from cows. These marks are not defects and can be purchased again.
● Shipping Instructions
▪ Handmade bags pay attention to quality and details. After the order is placed, it will be shipped in about 5 working days.
(Excluding Saturdays and national holidays)
▪ If the ordered item cannot be shipped smoothly or is out of stock, we will proactively notify you and cancel the ordered item.
▪ Always issue electronic invoices
● Precautions for customs clearance
▪ The import tariff rates for overseas online shopping vary from country to country. If the customs approves and needs to pay the import tariff, it will be paid by the consumer himself.
● Return Instructions
▪ Appreciation period is calculated from the next day you receive the product, a total of 7 days (including holidays).
The appreciation period is not a trial period. If you actually use the product, you will not be able to accept the return.
▪ If you need to return the goods, please click "Apply for a refund" within 7 days after the arrival of the goods, and send the goods back (the buyer shall bear the freight).
▪ Please return the returned product to the original state of the product, including the product itself, accessories, packaging, gifts, invoices, etc. Please be sure to return it completely.
▪ Please pack it in a complete carton. Do not directly paste the delivery slip or write text on the product packaging. If the packaging is damaged, you will not be able to return it. Please also pay attention.
▪ Under what circumstances can I not do a return?
❶ More than 7 days appreciation period.
❷ The product has traces of use, smell or artificial contamination.
❸ The product has been processed, such as: cutting, cleaning, sewing... etc. It is not the original product.
❹ Event gifts, invoices are not returned, and the returned product accessories are incomplete.
❺ Customized products and customized products.
Thank you for reading the instructions, and happy shopping!