925 Sterling Silver | Light Years Away_Earrings

| Specifications | Material: 925 Sterling Silver Zircon: 20pcs Size: Main body approx. 12.1mm x 15.8mm Pendant: Length 3.5mm / Bead 5mm Chain Length: Total length 45cm | Remarks | * 925 Sterling Silver jewelry undergoes professional plating to resist oxidation and color fading, making it safe to wear with water. * 925 Sterling Silver jewelry does not include a gift box. Please place a separate order for packaging if needed. * Measurements may vary slightly due to different measuring methods; a tolerance of 0.5-1 cm is considered normal. * Gold jewelry is made of solid gold (Solid Gold / K SG). * All products can be customized. Please contact us for inquiries about custom lengths or styles in 18K, 14K, 9K, or 925 Sterling Silver. | Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding custom orders). Please contact us if you have an urgent need. * In case of force majeure events such as natural disasters or unforeseen circumstances, delivery may be delayed. We will notify you of any shipping delays. * Shipping is handled by courier services. Actual delivery times depend on the courier's route and conditions, and precise delivery times cannot be guaranteed. * Invoices are issued for all orders. Please include your tax ID in the order notes if required. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage due to human factors are not covered under warranty and may incur repair fees. * Lost warranty cards will not be reissued; please keep them safe. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service are the responsibility of the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone reattachment) require the accompanying warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control before shipping. If you receive a defective item, please keep the product intact and contact us within 3 days of receipt with photos of the defect for verification. The following are not considered defects: # Color Difference: Due to variations in browsing devices and settings, product photos may exhibit color differences. Please refer to the actual product color upon receipt. # Size: Measurements may vary slightly due to different measuring methods; a tolerance of 0.5-1 cm is considered normal. # Solder Points: While crafted with precision, handmade items may have minor solder points, such as at the junction of earring posts and ornaments, or necklace connectors. Slight unevenness from soldering is normal. # Gemstones: All products use natural gemstones, each with unique inclusions and textures. Natural black spots, lines, feather cracks, or cloudiness within gemstones are normal occurrences. # Pearls: All products use natural pearls, each a unique gem with its own natural luster. While efforts are made to select consistent pearls, no two will be exactly alike. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day inspection period starting from the day after the delivery date. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day period. The 7-day inspection period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day inspection period. # Item not returned in its original packaging and box. # Incomplete or damaged accessories and invoice, including paper invoices, warranty cards, envelopes, gift boxes, paper bags, shipping boxes, or jewelry accessories (e.g., earring backs) that were included with the product. # Evidence of extensive wear, such as significant signs of use and dirt from prolonged wear, beyond normal try-on. # Modifications made to the product, such as engraving or altering size or chain length. # Promotional gifts not returned. # Human-induced damage to the product upon return. # Engraved items are considered custom orders and are not eligible for the 7-day inspection period. * As per court ruling, custom-made products ordered at the consumer's request are not subject to the 7-day inspection period and therefore cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order total remains above the free shipping threshold, no shipping fee will be deducted. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day inspection period, you will be responsible for the shipping costs. To avoid disputes, please thoroughly inspect your order before initiating a return. * If a return results in the original order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. * If you have more than 3 returns without specific reasons within one year, HYGGE ADORN may blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Contact us for verification or call the anti-fraud hotline at 165.