MA series solid wood handle custom-made products | Length can be customized and ordered weekly |

-It is developed from furniture-grade natural solid wood material, and there are many kinds of stock wood available for purchase. -Used German natural non-toxic wood guard oil as coating. -Back lock installation method. -The cross-section size is 19x19mm, and the appearance is simple and neat. -Standing handle lengths are 10, 20, and 30cm. -Customization is available in the length range of 8-120cm. For customization needs, please click on the chat room at the bottom right of the page to contact us. -The screw length is suitable for 18mm, which is one-sixth of the door panel. The screws are Stainless Steel m4. If you need screws of other lengths, please note when placing an order or contact us. -If the length of the handle screws after sale does not meet the requirements, additional screws and shipping charges will be required. - Mark the position of the screw holes on the mounting door piece, guide the holes first, and then tighten the screws until they are secure. -The distance between the back-locking screw holes of orders shipped from 2024/8/1 will be adjusted to a multiple of 16mm. For handles that have been purchased before, please contact us first if you need to re-purchase a replacement handle. **Solid wood maintenance methods** -This product is made of furniture-grade solid wood, and the surface is coated with natural wood oil. -To prevent wood surface deterioration, cracking, mold, etc., avoid placing it in direct sunlight and humid environments. - If there is any dirt on the surface, please wipe it with a cloth suitable for cleaning and soaked in water, and then wipe off the water with a dry cloth. Try to avoid touching it with wet hands. **Shipping schedule** - Orders confirmed before Friday will be shipped the following Wednesday. It will be postponed in case of holidays. - Urgent orders will be subject to an additional 15% production fee and please contact us. - For general mailing, please make sure that there is someone available to receive it during the day. If you are not sure, please choose other logistics methods. **Instructions for returns and exchanges** - They are all**customized products**and do not provide return service. If you need to exchange goods, please contact us directly. - They are all made of natural solid wood. Depending on the growth environment and the location of the wood, there will be a certain degree of difference in texture and color. This is a natural phenomenon and is not a defective product. This also means that every product is unique. If you care about these details, please ask for relevant information before placing an order. Returns or exchanges cannot be made on the grounds of color. - If you want to know the quality of the product directly, you can visit the Taichung exhibition room or distribution and display store. - Natural solid wood materials will change color to varying degrees after exposure to air and light. Light-colored solid wood will change color more obviously than dark-colored materials. This is a natural phenomenon and is not a defect. - In addition to defects in the product itself, if the****In addition to the price difference, a replacement fee of 30% of the original order will be charged. Shipping time will be assessed separately after receipt of the exchange item. A one-year warranty is provided, but no return service is provided for damage caused by human factors. - All products undergo quality inspection before shipment. Returns are not accepted for overseas orders (including international transshipment center orders). If you have any questions about the product, please contact us and confirm before placing an order. - All dimensions of Mumu solid wood handles are subject to an allowable error of ±0.5mm. Returns will not be provided within the error. **Reminders and services for solid wood color difference and sample confirmation** Since solid wood is a natural material, each batch of wood may have color differences due to natural texture and growth environment. Because I have been an interior designer and understand the insistence on material uniformity, I will provide the following services from now on: 1. Sending solid wood veneer samples If you have special requirements for color, you can take a photo first for us to assist in evaluation. After the evaluation confirms that it is feasible, please send us a solid wood veneer sample (size limit is less than 20 cm square). After receiving the sample, we will select solid wood with similar color according to the sample and take photos for confirmation. (This shipping fee needs to be paid by yourself) 2. Create confirmation procedures After confirming that there is no problem, we will proceed with subsequent production. Solid wood samples and merchandise will be sent back together. 3. Return and exchange policy regarding color difference If you choose not to use this service, color differences caused by the characteristics of natural materials will not be used as a reason for returns or exchanges in the future. We have always been committed to controlling and optimizing our products and services. Thank you for your understanding and support. If you have any questions or need this assistance, please feel free to contact us. **All Mumu products are invoiced. If you need to issue a [triple invoice], please note [company bank number] and [unified number] in the additional information column on the checkout page.**