925 sterling silver | You on the Heartstrings_earrings

｜Product specifications｜ Material: 925 sterling silver Size: 5mm * 6.5mm (±1mm) Accessories: 925 sterling silver earrings ｜Remarks｜ *925 sterling silver jewelry has been professionally electroplated and is not easy to oxidize and fade. It can be worn when exposed to water. *925 sterling silver earrings and 925 sterling silver rings do not come with jewelry packaging boxes. If you need packaging, please order a separate packaging box. *The size may vary due to different measurement methods, and an error of 0.5~1cm is normal. *K gold jewelry are all pure K gold (Solid Gold / K SG). ＊All products in the store can be customized. If you want to customize different lengths or styles of 18K, 14K, 9K, or 925 sterling silver, please contact us for enquiries. ｜Order Shipping｜ ＊All products in the store are handmade. After the order is completed and payment is confirmed, it takes 10-14 working days from product production to shipment (except for specially ordered customized products). If there is a really urgent need to use it , you can contact us for enquiries. ＊If there are natural disasters, unexpected situations and other factors during the shipping period that cause the product to be delayed, another delayed shipment notice will be sent. We apologize for your understanding. ＊Shipments are shipped with freight logistics and convenience supermarket logistics operators. The actual arrival time depends on the driver's delivery route and conditions. The exact delivery and arrival time cannot be specified. ＊All products in the store are invoiced manually. If you need unified invoicing, please be sure to note it in the order. ｜After-sales service｜ *All HYGGE ADORN products are provided with after-sales service and enjoy a one-year warranty and permanent basic cleaning and maintenance services. During the one-year warranty period, free repair service will be provided once for non-human factors caused by normal use. Customized products, lost Gemstone, obvious human factors, etc. are not covered by the warranty. If repairs are required, they will be charged according to the situation. cost. ＊Product warranty card will not be reissued if lost, please keep it properly. ＊HYGGE ADORN reserves the right not to accept after-sales service for products without warranty cards and non-HYGGE ADORN products. ＊All return shipping charges for after-sales services are borne by the consumer. ＊All after-sales services (ring girth adjustment, chain length adjustment, cleaning and maintenance, breakage repair, Gemstone falling off) must be accompanied by a product warranty card. The history of after-sales service will be recorded on the warranty card. If you need to apply for after-sales service, please contact us. us. ｜Product Description｜ ＊All goods will undergo professional quality control inspection before being sent out. If the goods received are defective, please keep the goods intact, report it to us within 3 days of receiving the goods, and provide photos of the defective parts for defect identification, as follows Not within the scope of defects: ﹟Color Difference: The color of the product photo is prone to color difference due to factors such as different browsing devices and settings. Please refer to the actual color of the product received. ﹟Size: The size may vary due to different measurement methods. An error of 0.5~1cm is normal. ﹟Solder spots: The product is handmade, and the craftsmanship is precise. However, there may still be some welding spots, such as the seam between ear pins and earrings, and the connection between necklaces. It is normal for the seams to have slightly uneven welding spots. Gemstone: The entire museum uses natural Gemstone, so each Gemstone will have different inclusions and textures. Natural black spots, black lines, feather cracks, cotton wool and other textures in Gemstone are all normal phenomena. ﹟Pearls: The entire museum uses natural pearls. Each one is a unique Gemstone with its own natural luster. When selecting pearls, consistent pearls will be selected, but not every pearl will be exactly the same. ｜Return Instructions｜ *All products in the store (except customized products) have a 7-day appreciation period, starting from the day after the product is signed for and ending on the 7th day. Therefore, please confirm the contents of the product immediately when you receive it. Returns will not be accepted for products that have exceeded the 7-day appreciation period. The 7-day appreciation period is not a trial period. Please do not return the jewelry after wearing it for a long time. Returns cannot be accepted under the following circumstances: ﹟Exceeding the 7-day appreciation period. ﹟The product is sent back without using the original box and carton. ﹟Product accessories and invoices are incomplete or damaged, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft cartons, jewelry accessories (such as earrings) and other accessories that arrive with the product. ﹟Abnormal try-on, the product has obvious traces of use and dirt from long-term wear. ﹟Processing has been done on the product, such as: additional engraving or modification of size and chain length... ﹟Event gifts have not been returned. ﹟The product was damaged due to human factors when it was returned. ﹟Engraved products are considered customized products and do not apply to the 7-day appreciation period. *According to the court's ruling, the 7-day appreciation period does not apply to customized products based on consumer requirements, so customized products cannot be returned. *The return shipping fee will be borne by HYGGE AODRN. However, if the original order amount does not meet the free shipping standard after the return, the shipping fee payable for the original order will be charged when refunding; if the free shipping threshold amount is exceeded, no additional shipping fee will be charged. ＊Each order only provides one free shipping return service. If you need to return additional products within the 7-day appreciation period, please bear the shipping fee yourself. Therefore, in order to avoid disputes, please confirm the goods before returning them. ＊If the return does not meet the product discount, the discount will be deducted from the refund. *If you return goods more than 3 times within a year without specific reasons, HYGGE ADORN will blacklist you for six months. ｜Fraud Prevention Statement｜ Please remind you that HYGGE ADORN will not take the initiative to ask for personal financial account number or credit card related information over the phone, nor will it contact consumers via phone to ask for online banking payment or ATM remittance operations. If you receive a suspicious call or text message making the above request, please do not provide any information. Please contact us for verification or call the Police Department’s anti-fraud consultation hotline 165.