Custom Pet Portrait Lucky Amulet Magsafe Card Holder Magnetic Phone Card Case

https://www.youtube.com/shorts/svZvFu-r54w __**Product Description**__ • Size: ~9.4x6.3cm • Faux leather texture • The artist will draw a pet's headshot. (For a full-body pet portrait, there is an additional charge of HK$80 per pet. You can add this via https://hk.pinkoi.com/product/YTWiqUDh) https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place an order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a draft via Pinkoi's messaging system. If you have any feedback, please let us know, and we will work to perfect the portrait! We will not proceed with production until you approve the portrait, so you can be assured that the product you receive is exactly what you've approved. During peak seasons or when order volume is high, artists may require a bit more time for drawing. If you request a change of photo after placing an order, we will charge a drawing fee of HK$80 per pet, as the artist will need to redraw it. Once the portrait is approved, it will be sent directly for production, and no further modifications can be made to the artwork. **If I'm customizing with my own photo, can I have multiple pet portraits on one product?** Yes. You can provide one photo containing all your pets, or separate photos for each pet. The artist will draw them all on the same product. The product price includes the drawing of one pet. For each additional pet, there will be an extra drawing fee of HK$80. You can contact us through the "Contact Designer" feature on the Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable.** Please don't worry; we can work with most photos taken with a smartphone. If our artist feels the photo is not ideal, we will inform you. **Does the custom product price include the illustration file?** The custom product price includes the service for one pet portrait and the physical product, but it does not include the illustration file. We will send you a watermarked image when confirming the draft. Rest assured, the watermark will not appear on the printed product. We do not currently sell illustration files. **Will you use my custom illustration to create products for sale?** Please don't worry; we will not. All portraits are digitally drawn by our professional artists, and our company holds the copyright to the illustrations. We may display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom illustrations for product sales. The animal patterns in our existing gallery are drawn from photos with commercial and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, it is normal! Product colors may vary depending on the environment and the display settings of your browsing device. There might be color differences between the actual product and the draft displayed on your screen. The perception of color depth is subjective and varies from person to person. Please ensure you accept potential color variations before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request cancellation within two hours of providing your photos for drawing, we will charge a drawing fee of HK$80 per pet. This is because when you place an order, we immediately send the uploaded pet photos to the artist, who may have already begun drawing. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a manufacturing error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue, and we will assist you as soon as possible. The replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, and taste, etc. - Color differences, variations in color depth, etc., between website photos, illustration drafts, and the actual product due to the different resolutions of each computer monitor. - Loose threads, marker dots, tiny stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.