mysig Replacement Parts: Clear Suction Cups (Set of 2)

⟢ mysig Cat Tree Collection ⟣ Product Name: mysig Replacement Parts - Clear Suction Cups Contents: Set of 2 Clear Suction Cups Origin: Designed and manufactured in Taiwan ◉ Installation Video: https://youtu.be/qMn8rbO3Cng 【Frequently Asked Questions】 Q1. Are the suction cups for the cat tree stable and safe? mysig suction cups feature strong adhesion, creating a perfect seal with smooth surfaces. The cat tree can support up to 12kg. As long as it is installed correctly following the steps, safety is not a concern. Q2. The window receives direct sunlight and the temperature is high. Will the suction cups' grip weaken or be damaged? Suction cups are consumable parts. Prolonged use or direct sunlight will affect their adhesion. We recommend inspecting the suction cups every 8-10 months to ensure safety. If replacement is needed, they can be purchased separately on our official website. Additionally, we offer a 210-day warranty for the suction cups. If, under normal use during this period, the suction cups have defects causing them to not adhere, we will replace them with new ones free of charge. Q3. Can the suction cups be reinstalled or repositioned? Yes, they can. mysig suction cups are reusable. When installing, please ensure the surface of the suction cup is clean to maintain its grip. Q4. What should I do if the suction cups are not sticking well? The smoothness and cleanliness of the surface where the suction cup is applied will affect its adhesion. When installing, please first clean the glass thoroughly. Also, check the suction cup surface for any dust. If the suction cup is dirty, rinse it lightly with clean water and allow it to dry before use. Additionally, when installing, you must push the air out from the center of the suction cup to ensure a strong grip. 【Important Notes】 1. 210-Day Suction Cup Warranty - mysig provides a 210-day warranty for the suction cups. If, under normal use during this period, the suction cups have defects causing them to not adhere, we will replace them with new ones free of charge. 2. 7-Day Appreciation Period, Not a Trial Period - We recommend comparing the cat tree with the installation location before installation to ensure suitability. Suction cups are consumable items; once the protective film is removed for trial use, they are considered used. If you wish to return the product, a refurbishment fee of NT$40 per suction cup will be charged.