European and American Retro Square Cable Knit Ring - Emerald

Materials: 18k gold plated stainless steel, cubic zirconia --------------------------------------------------- About Shipping In-stock items will be dispatched within 2-3 business days (excluding weekends and holidays) after order confirmation. Pre-order items require approximately 14-21 business days (excluding weekends and holidays). Please consider this if you need the item urgently. We utilize various shipping methods including 7-11 and FamilyMart convenience store pickup (payment on pickup), Black Cat home delivery, and domestic/international postal services. Shipping options may vary based on current logistics conditions, especially due to the ongoing pandemic. Return Policy Earrings, necklaces, and bracelets are personal items. Each piece undergoes strict quality inspection before shipment. We do not accept returns or exchanges after purchase, except under the following conditions. Exceptions: If your item experiences any of the following issues, please contact us via our official website within 7 days of receipt (including the day of delivery). MUIR will arrange for a return or exchange. Damage during transit, including fallen stones, color fading, or visible damage. Receiving an item that does not match your order. For ring size exchanges, customers must contact us via our official website within 7 days of receipt (including the day of delivery) and return the item along with all original packaging. MUIR will then proceed with the exchange. Items purchased under a pre-order closing system cannot be canceled after placing an order. Ring size exchanges are permitted only before the order closing deadline. No changes or cancellations can be made after the order closes. Please confirm your order details carefully before purchasing. Exchange Policy MUIR only accepts ring size exchanges. Customers are responsible for the return shipping costs. Please contact us via our official website within 7 days of receipt, and MUIR will assist you further. For other items that are received damaged, please contact us via our official website within 7 days of receipt, and MUIR will arrange for an exchange. Caring for S925 Sterling Silver Sterling silver reacts with sulfur dioxide in the air to form black silver sulfide. Oxidation and darkening of silver jewelry are normal occurrences. The 925 silver posts are soft. If your item is bent upon arrival, you can gently adjust it. When not wearing your jewelry, store it properly to minimize contact with air and prevent oxidation. For oxidized jewelry, simply use a silver polishing cloth to clean it. Avoid contact with hot springs and seawater. Do not wear while bathing. Disclaimer The information provided by members on the website, including personal data, is solely their responsibility. MUIR cannot verify the authenticity of identities, and therefore, this website bears no responsibility for customer data. Members are responsible for filling in and updating their user information. If false or incomplete information is provided, this website reserves the right to suspend or cancel the member account. If a member posts false information or engages in illegal activities that infringe upon the rights of others, this website will not be held liable for any disputes arising from such actions. This website is not responsible for compensation in the event of data tampering due to lost or stolen electronic devices such as computers or mobile phones. 165 Anti-Fraud Statement MUIR will not proactively call you to request ATM transactions for setting cancellation, nor will we ask for the customer service number on the back of your credit card. Please be cautious of calls with a "+" prefix. If you receive a call impersonating MUIR customer service or bank personnel requesting information for reasons such as (order installment payments/failed deductions/changes to payment methods/convenience store barcode irregularities), and asking you to provide account or credit card details, or to perform ATM transfers, please exercise extreme caution! For any inquiries, please contact us via direct message on Instagram or email, or verify by calling the 165 hotline to avoid fraud. Thank you! Ministry of the Interior National Police Agency 165 Anti-Fraud Website Service Hotline: 165 Emergency Reporting: 165 ext. 2