Animal Mattress Pad - Mud Bath Hippo Cooling Mat Set with Detachable Mattress

**For shipping to Hong Kong and Macau, please scroll to the bottom of the product description.** https://live.staticflickr.com/65535/53306424084_7e88bf1773_o.jpg ---- International Shipping Q&A <Free Shipping to Japan & Hong Kong for Orders Over a Certain Amount> For our customers in Japan and Hong Kong, enjoy hassle-free delivery with a small shipping fee or free shipping and import duties when you meet the minimum purchase amount. ◆ Japan | Free shipping on single orders over ¥5,000 JPY For orders below the free shipping threshold, a shipping fee of ¥800 JPY applies. ◆ Hong Kong | Free shipping on single orders over HKD 550 For orders below the free shipping threshold, a shipping fee of HKD 35 applies. Q1. Can you ship to other countries? A1. Yes. Please contact the designer to inquire about shipping costs before making a purchase decision. Q2. How many business days does it take for shipping to Hong Kong/Macau? A2. Orders are typically shipped within 4 business days of confirmation. Delivery via SF Express takes approximately 1-3 business days. For shipments to other countries, we will provide an estimated delivery timeframe after consulting with the international courier. Q3. How will the item be packaged for shipping? A3. All pet mattress pads are shipped in a sturdy cardboard box to minimize the risk of deformation during transit. Although the items are lightweight, it's important to protect their structure and appearance from being crushed. Therefore, we opt for shipping in a cardboard box, using the most appropriately sized carton for each order. Q4. Can I specify a delivery location for Hong Kong/Macau? A4. Shipping via SF Express allows for delivery to a specified address or an SF Store pickup location. = This item cannot fit into smart lockers =