925 Sterling Silver | Little Pinecone Earrings

| Product Specifications | Material: 925 Sterling Silver Size: 6.08mm * 5.31mm (±1mm) Includes: 925 Sterling Silver Ear Backs | Remarks | * All 925 sterling silver jewelry undergoes professional plating, making it resistant to oxidation and color fading, and safe to wear while in contact with water. * 925 sterling silver earrings and rings do not come with a jewelry gift box. If you require a gift box, please place a separate order for one. * Minor variations in size (0.5-1cm) may occur due to different measurement methods, which is considered normal. * Gold jewelry is made of Solid Gold (K SG). * All items in our store can be customized. If you wish to order different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. | Order & Shipping | * All items are handcrafted. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire about expedited options. * In the event of natural disasters, accidents, or other unforeseen circumstances that may cause delivery delays, we will send out a notification. We appreciate your understanding. * Shipments are handled by our logistics partners (courier and convenience store services). The actual delivery time will depend on the driver's route and conditions; specific delivery times cannot be guaranteed. * Invoices are issued manually for all items. If you require a unified invoice (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifelong basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, or damage due to clear human factors are not covered under warranty. Repairs for such issues will incur a fee based on the situation. * Lost warranty cards cannot be reissued; please keep yours safe. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All return shipping costs for after-sales service are the responsibility of the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone reattachment) require the enclosed product warranty card. The service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All items undergo professional quality control checks before shipment. If you receive a defective product, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for verification. The following are not considered defects: # Color Difference: Colors in product photos may vary due to different browsing devices and settings. Please refer to the actual color of the received product. # Size: Minor variations in size (0.5-1cm) may occur due to different measurement methods, which is considered normal. # Solder Marks: Items are handcrafted with precision, but minor solder marks may be present, such as at the junction of earring posts and decorative elements, or at necklace connections. Slight unevenness at these joints due to soldering is normal. # Gemstones: All items use natural gemstones. Each gemstone has unique inclusions and textures. Natural black spots, lines, feather cracks, or cloudy inclusions are normal characteristics. # Pearls: All items use natural pearls, each a unique gem with its own natural luster. While we select pearls for consistency, they will not be identical. | Return Policy | * All items (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is received until the 7th day. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended time before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # Items not returned in their original packaging and shipping box. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft shipping boxes, or accompanying accessories (e.g., earring backs). # Non-standard trial, showing clear signs of prolonged wear and tear or soiling. # Items that have been altered, such as custom engraving or modifications to size or chain length. # Promotional gifts not returned. # Damage caused by human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the total value of the original order falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order value remains above the free shipping threshold, no shipping fee will be deducted. * Each order is eligible for free return shipping only once within the 7-day appreciation period. If you need to return additional items after the initial return, you will be responsible for the return shipping costs. To avoid disputes, please ensure you have fully inspected the items before initiating a return. * If a return causes the original order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you make more than 3 returns without a specific reason within one year, HYGGE ADORN may blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account details, credit card information, or to ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or dial the national anti-fraud hotline 165.