925 Sterling Silver | 14mm Simple Plain Hoop Earrings

| Product Specifications | Material: 925 Sterling Silver Size: 14mm * 14mm | Notes | * All 925 sterling silver jewelry undergoes professional plating, making it resistant to oxidation and color fading, so you can wear it while in contact with water. * 925 sterling silver earrings and 925 sterling silver rings do not come with a jewelry gift box. If you require gift packaging, please place a separate order for a gift box. * Sizes may vary due to different measurement methods; a margin of error of 0.5-1 cm is considered normal. * Gold jewelry is made of solid gold (K SG). * All items in our store can be customized. If you wish to order different lengths or styles in 18K or 9K gold, please feel free to contact us for inquiries. | Order & Shipping | * All products are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made items). If you have an urgent need for the item, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will issue a delay notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time depends on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued manually for all items. If you require a unified invoice number, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom-made items, gemstone loss, or damage due to apparent human factors are not covered by the warranty. Repairs will incur a fee based on the situation. * Lost warranty cards will not be reissued; please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defective area for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the item received. # Size: Sizes may vary due to different measurement methods; a margin of error of 0.5-1 cm is considered normal. # Solder Joints: The products are handmade with precise craftsmanship, but minor solder joints may be present, such as at the junction of the earring post and the earring, or at necklace connections. Slight unevenness at these joints is normal. # Gemstones: All gemstones used are natural, so each will have unique inclusions and textures. Natural black spots, black lines, feather cracks, and cloudiness within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While we select pearls for consistency, each one will still be distinct. | Return Policy | * All items (excluding custom-made products) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended time before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging or shipping box. # Missing or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft paper boxes, earring backs, etc., that were included with the product. # Non-normal trial wear, where the product shows clear signs of extended use and soiling. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom-made products cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from your refund. If the order amount still meets the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return results in the order no longer qualifying for a promotional discount, the discount amount will be deducted from your refund. * If you return items without specific reason more than 3 times within one year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious phone calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.