Custom Pet Urn - Medium Size, Memorial for Fur Babies, Cats, Small to Medium Dogs

▋Before ordering, please carefully read the "Ordering Information" & "About Ashes" at the bottom of this page. Handmade items inherently have slight variations. **These are not 3D printed, and it's impossible to create a 100% identical final product.** Furthermore, everyone's perception of similarity differs. Once the artwork is completed, **no modifications or refunds will be possible.** If you are a perfectionist expecting an exact replica, please reconsider and perhaps review other options. Do not place an order if you have any doubts. ▋Contents include: Custom Pet Figurine x1, Medium Urn x1, Personalized Nameplate x1, Dried Flower Vase x1, Small Mat x1, Pom-poms x2, Desiccant x3, Sealing Glue x1 **(Reclining pose, an add-on item requested by a previous customer)** ▋About Ash Capacity and Urn Dimensions: **This chart is based on ash volume. Please estimate the size if you intend to include bones.** Q1: How do I estimate which size to use? • For ashes only: Generally, we estimate based on the pet's pre-cremation weight (refer to the chart above). However, due to variations in bone density and individual physiology, the amount of ashes can differ for each pet. • Ashes + some bones / complete skeleton: There is limited data available, making it difficult to accurately estimate the size and length of the remains. Additionally, Moonset House urns have limited capacity. It is recommended to confirm the actual volume and size after your pet's passing before deciding on an urn size. Q2: What if I'm unsure about the amount of ashes? The safest approach is to ask your funeral service provider if they can provide a temporary container. After cremation or aquamation, confirm the weight of the ashes or the dimensions of the remains, then choose the urn size. You can then transfer them once received. (**Special Reminder: For pets weighing over 20 kg, if they have a slender build, the ash volume might be more than expected. Approximately 10% of cases involve pets that are slender, resulting in 'light weight, heavy ashes.' In such situations, it's advisable to choose a larger urn size to be safe.**) Q3: What if I find that the ashes or bones don't fit after receiving the urn? • Reason 1: Sometimes, due to a pet's slender build, the proportion of bones can be heavier, leading to a fit issue. • Reason 2: The moisture-proof bag or desiccant takes up space. You can remove the bag or desiccant, seal the urn, and store it in a dry place. • Alternatively, some ashes can be made into other jewelry or mementos for safekeeping. (**Due to hygiene and customization considerations, all sales are final. We cannot accept returns or exchanges once the product has been shipped. We kindly ask pet parents to assess their needs carefully beforehand.**) Q4: Is there any data for reference? The following are experiences shared by pet parents, compiled and collected by Moonset House, for reference only. The actual volume may vary due to differences in each pet's skeletal structure and the cremation/aquamation process. About Moonset House Facebook: 月落屋 Moonset.B / Custom Pet Diffusers Instagram: Moonset.B 月落屋