【Digital】[Designer Coaching Field] How to capture the hearts of customers at home and abroad feat. Hanamikoji x Fangfang

"Do you want to continue to grow your fans and positive reviews, but don't know what else to do?" "Are you facing various customer service problems and don't know how to solve them more effectively?" "Want to know how to convert every customer touchpoint into more order opportunities?" This time, we invite "Hanamikoji·Handmade Shoes", a super senior member of the site who has accumulated more than 40,000 fans and nearly 25,000 five-star reviews, and the brand and product leaders will work together to share their unique customer management secrets! In addition, Pinkoi also invited "Square Studio", which has become the main battlefield for Hong Kong and Macau customers since its one-man business. In addition to successfully transforming from hand-painted illustrations to electronically painted IP and expanding its scale, it has also co-branded with well-known brands such as Rhino Shield, and continues to expand Audience fan base. Brand leaders will share how to successfully operate overseas markets and have more overseas fans! **【Applicable objects】** 🙋 You want to increase customer favorability x number of fans x number of positive reviews 🙋‍♀️ Do you want your brand to have more local and overseas customers? 🙋‍♂️ If you want to solve customer service pain points **【Course content】** 🌟 Hanamikoji・Handmade shoes🌟 ◆ How to cultivate a large fan base that can't put it down for the brand? ◆ How to get customers to take the initiative to leave five-star reviews with pictures and texts? ◆ How to use customer service opportunities to create customer favorability and orders? 🌟 Square Studio 🌟 ◆ The key to growth in opening overseas markets! ◆ Observation of differences among overseas customers and management methods! ◆ Talk about the experience of expanding fans through joint cooperation! **【Video time】** __Total video length: 1 hour 40 minutes__ 00:00:00~00:02:28 Opening & Speaker Introduction 00:02:29~00:32:16 Hanamikoji shares [Customer Management] 00:32:17~00:50:20 Hanamikoji shares [Cross-border market & customer development] 00:50:21~01:05:47 Square Studio shares [The key to expanding overseas customers] 01:05:48~01:16:08 Square Studio shares [The fantastic journey of joint cooperation] 01:16:09~00:31:50 Q&A 01:31:51~01:40:30 Easter eggs after class