Crystal Bracelet Repair & Care, Size Adjustment / Dedicated Listing

🔸 We do not repair bracelets from other brands. 🔸 Wish to change the wire for your elastic cord bracelet after long-term wear? ☾: All elastic cord bracelets from our brand are eligible for lifetime free re-stringing services. ☾: Buyers are only responsible for the round-trip freight for modifications. 🔸 Bracelet size doesn't fit and needs adjustment? ☾: If the bracelet becomes uncomfortable due to personal error in measuring your wrist size, you will be responsible for the round-trip freight for adjustments. ☾: For Buckle type hand circumference size adjustments, a 100 NTD service fee will apply. 🔸 Bracelet broken and crystal lost? ☾: A service fee of 180 NTD per item, per repair. ☾: Crystal material costs are quoted separately based on current market prices. ☾: Buyers are responsible for the round-trip freight for repairs. ☾: If the lost crystal is out of stock, we will be unable to provide repair services. 🔸 Silver accessories oxidized and wish to replace? ☾: A service fee of 180 NTD per item, per repair. ☾: Silver material costs are quoted separately based on the specific situation. ☾: Buyers are responsible for the round-trip freight for repairs. 🔸 Silver accessories oxidized and wish to clean? ☾: A service fee of 200 NTD per item, per repair, including silver polishing solution. ☾: Buyers are responsible for the round-trip freight for cleaning. 🔸 Wish to change the wire style (elastic cord ↔ buckle type)? ☾: A service fee of 180 NTD per item, per repair. ☾: Material costs are quoted separately based on the specific situation. ☾: Buyers are responsible for the round-trip freight for modifications. — 🔸 Please include your contact information in the return package as follows: ☾: Pinkoi account ☾: 7-11/FamilyMart store name, recipient's name, phone number ☾: Wrist circumference (Guests requiring size adjustments must re-measure and provide this) ☾: Repair item(s) Upon receiving your package, I will notify you to place an order on the repair listing. Repairs will be completed within 7 working days after the order is placed. If a slip of paper with "Your Pinkoi Account" is missing from the package, the repair time will be extended to 10-14 working days, as we will need to spend significant time searching through conversation records to identify the owner of the package. Therefore, please ensure your account information is included when returning the package.