Slip-on NP01 Black

**How to Measure Your Size?** 1. Prepare paper, a pen, and a ruler. Place your foot on the paper and trace around it. https://live.staticflickr.com/65535/49231051642_b56478be2a.jpg 2. Mark the widest points on both sides and the furthest points at the front and back. https://live.staticflickr.com/65535/49241518862_0d80b78427.jpg 3. Use the ruler to measure your foot length (CM) and width (CM). https://live.staticflickr.com/65535/49231051572_d423168386.jpg **Size Chart** https://live.staticflickr.com/65535/49230925111_5f9c9ef7a3_z.jpg **Shipping Information** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg **For First-Time Buyers:** • Aesop shoes offers a seven-day appreciation period. Please ensure the product's appearance, size, and color are satisfactory within seven days of receipt. Returns or exchanges will not be accepted after this period. • Please try shoes on indoors. Returns or exchanges will not be accepted under the following conditions: beyond the seven-day appreciation period / visible signs of wear / worn soles / stains on the upper / unusual odors. • If you have concerns about the size, please refer to the "How to Choose Your Size" page or contact customer service directly via private message. • Product Defects All items are inspected before shipping. In the event of an oversight, such as separation of glue or stitching, please take photos of the issue and contact customer service. We will assist you in resolving the matter promptly. • Leather Grain and Wood Tones Leather and wood are natural materials, and slight variations in grain or minor marks from insect bites on the leather are natural occurrences. Blueish discoloration on wooden heels is a chemical reaction of the wood and does not affect its structural integrity; you can wear them with confidence. https://live.staticflickr.com/65535/49276409856_e0b4a75cdd.jpg https://live.staticflickr.com/65535/49275945978_966a6ac71c.jpg https://live.staticflickr.com/65535/49276608107_758f52ece6.jpg https://live.staticflickr.com/65535/49275945933_23e9a218fd.jpg **Returns and Exchanges Policy** • For Returns/Exchanges: Within 7 days of receiving your order, please notify customer service. Kindly return the shoes, after-sales service instructions, and the invoice envelope together in the shoe box. Before shipping! Please wrap the outer box in a plastic bag or a cardboard box; do not tape directly onto the original packaging. Upon receipt of the returned item, Aesop shoes will confirm its condition and dispatch your exchange as soon as possible. • Shipping Fee Policy: > If a defect is found and confirmed to be Aesop shoes' oversight, we will cover the shipping costs. > For returns/exchanges due to size or personal reasons, each party will bear one-way shipping costs. > Upon receipt of the returned item, Aesop shoes will confirm its condition and dispatch your exchange as soon as possible. > If a second return or exchange is required, the round-trip shipping costs will be borne by the consumer. • Return/Exchange Shipping Method: Please use the same shipping method as when you received your order for returns/exchanges. (For Hong Kong and Macau, please use SF Express.) Convenience Store Pickup: Please send to 7-ELEVEN Kangping Store (Recipient: Huang Yao-Xian). Home Delivery: Please use postal service and send to the address printed on the invoice (Contact Number: 0921-771-061). *If the item is not returned using the original shipping method, any additional shipping fees incurred will be borne by the consumer.